If you forget to cancel before the 24-hour cutoff, you will be charged for the next full billing period with no right to a refund — and US users have no cooling-off period at all.
Consumer impact
Strava's 2026 Terms grant the platform a broad, royalty-free license to use your workout data, GPS routes, and content for commercial purposes including aggregated data products, and limit Strava's liability to a maximum of $100 or 12 months of fees paid — whichever is greater — even in cases involving serious harm. Paying subscribers face automatic renewal with no refunds available except a 14-day cooling-off period for users outside the US, and subscription fees can be increased with only 'reasonable notice.' You can opt out of the mandatory arbitration clause by sending written notice to Strava within 30 days of your account creation date.
What you can do
⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
Cancel Subscription
Within 24 hours
Visit the Strava cancellation support page, follow the steps to cancel your subscription, and ensure you complete cancellation at least 24 hours before your next billing date. Cancellation takes effect at the end of the current billing period.
Applicable agencies
FTC
The FTC's Negative Option Rule (16 CFR Part 425) governs auto-renewal subscription practices and requires simple cancellation mechanisms.
California AG enforces the Automatic Renewal Law (Cal. Bus. & Prof. Code §17600) requiring clear disclosure and easy cancellation for recurring subscriptions.