Provision record
Stash · Stash Terms of Use · View original document ↗

Limitation of Liability for Service Modification or Discontinuation

High severity Common · 287 of 352 platforms
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Document Record

What it is

If Stash changes, discontinues, or terminates your access to any service, your only remedy is to cancel your account — you cannot sue Stash for damages caused by those changes, even if they affect your investments.

This analysis describes what Stash's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause severely limits Stash's financial accountability for decisions that could directly harm your investment portfolio, such as discontinuing an investment product or changing fee structures, leaving account closure as your only formal recourse.

Clause Stability Stable

0
Changes
5
Months Monitored
Apr 27, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 4261 other provisions on other platforms.

Consumer impact (what this means for users)

If Stash discontinues a service you rely on, increases fees, or changes its investment products in a way that harms you, this clause means you cannot recover financial damages from Stash — your only option is to close your account.

How other platforms handle this

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Leonardo AI Medium

A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Further, you agree that we shall not be liable to you or any third-party for any termination, cancellation or modification of your access to, or use of, our Platform and/or our Services, except for a refund of any fees or charges prepaid by you with respect to our Services as provided under our other applicable written agreement(s) with you. You acknowledge that your only right with respect to any dissatisfaction with any modification or discontinuation of service made by us pursuant to this provision or these Terms, or any policies or practices by us in providing this Platform or our Services, including without limitation any change in content or any change in the amount or type of fees or charges associated with the Services, is to cancel or terminate your subscription or registered user account, as applicable.

Excerpt from Stash's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY FRAMEWORK: Investment Advisers Act of 1940 (15 U.S.C.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Securities And Exchange Commission (sec)
    Regulates securities markets and investment platforms. Can investigate broker-dealers, investment advisers, and trading platforms for violations of securities laws.
    Who can file: Anyone with knowledge of a possible securities law violation
    What you need: Description of the potential violation, names of individuals or companies involved, relevant dates, and any supporting documents or evidence
    What to expect: Tips are reviewed by SEC staff. The SEC may open an investigation but is not required to take action on every tip. Whistleblowers may be eligible for financial awards if the tip leads to enforcement.
    File a complaint →
  • Consumer Financial Protection Bureau (cfpb)
    Regulates consumer financial products and services. Can investigate companies for unfair, deceptive, or abusive financial practices including improper fees, billing errors, and data misuse.
    Who can file: Anyone who has used a consumer financial product or service in the US
    What you need: Account number or details, dates of transactions or events, description of the issue, and any supporting documents
    What to expect: The company must respond within 15 days. The CFPB forwards your complaint and may use it in enforcement actions. Individual compensation is possible in some cases.
    File a complaint →

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Stash Terms of Use
Entity
Stash
Document last updated
March 14, 2026
Tracking information
First tracked
March 15, 2026
Last verified
April 27, 2026
Record ID
CA-P-003333
Document ID
CA-D-00060
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
3ffd119a2e224fd289c41ae5feccb032dd206833a7c21b5c7ea093fb8b60ce02
Analysis generated
March 15, 2026 10:47 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Stash
Document: Stash Terms of Use
Record ID: CA-P-003333
Captured: 2026-03-15 10:47:46 UTC
SHA-256: 3ffd119a2e224fd2…
URL: https://conductatlas.com/platform/stash/stash-terms-of-use/provision/CA-P-003333/limitation-of-liability-for-service-modification-or-discontinuation/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Stash's Limitation of Liability for Service Modification or Discontinuation clause do?

This clause severely limits Stash's financial accountability for decisions that could directly harm your investment portfolio, such as discontinuing an investment product or changing fee structures, leaving account closure as your only formal recourse.

How does this clause affect you?

If Stash discontinues a service you rely on, increases fees, or changes its investment products in a way that harms you, this clause means you cannot recover financial damages from Stash — your only option is to close your account.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.

Is ConductAtlas affiliated with Stash?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Stash.