The agreement states that initiating a chargeback with a bank or credit card company may result in automatic termination of the user's Squarespace account. Squarespace reserves the right to dispute chargebacks.
This analysis describes what Squarespace's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that the exercise of a payment dispute right through a user's financial institution may trigger account termination, potentially affecting access to all associated sites, content, and paid services. The terms recommend contacting Squarespace Customer Care as a prior step before initiating a chargeback.
Under this clause, initiating a bank or credit card chargeback for any Squarespace fee may result in automatic account termination, affecting access to all services, sites, and content associated with that account. The agreement recommends contacting Customer Care prior to filing a chargeback.
Cross-platform context
See how other platforms handle Chargeback and Account Termination and similar clauses.
Compare across platforms →"If you contact your bank or credit card company to decline, chargeback or otherwise reverse the charge of any payable fees to us ("Chargeback"), we may automatically terminate your Account. If you have questions about a payment made to us, we encourage you to contact Customer Care before filing a Chargeback. We reserve our right to dispute any Chargeback.Excerpt from Squarespace's Terms of Service
(1) REGULATORY LANDSCAPE: The linkage of chargeback filing to account termination may engage FTC Act provisions on unfair practices if the mechanism is applied in ways that discourage consumers from exercising legitimate payment dispute rights.
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This provision establishes that the exercise of a payment dispute right through a user's financial institution may trigger account termination, potentially affecting access to all associated sites, content, and paid services. The terms recommend contacting Squarespace Customer Care as a prior step before initiating a chargeback.
Under this clause, initiating a bank or credit card chargeback for any Squarespace fee may result in automatic account termination, affecting access to all services, sites, and content associated with that account. The agreement recommends contacting Customer Care prior to filing a chargeback.
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