Provision record
Squarespace · Squarespace Privacy Policy · View original document ↗

Biometric Identity Verification via Third-Party Vendor

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Document Record

What it is

Squarespace Payments users may be required to submit a selfie photograph and a government-issued identity document; a third-party vendor then creates a biometric facial geometry scan to compare the two images for identity verification. The policy states that Squarespace itself does not create, store, or access the resulting biometric data.

This analysis describes what Squarespace's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision discloses that a third-party vendor processes biometric data derived from user-submitted photographs and government documents, with the vendor's data practices governed outside this policy. The scope of vendor obligations regarding biometric data retention, deletion, and onward transfer is not detailed in this document.

Interpretive note: The policy asserts Squarespace does not create or store biometric data, but whether this assertion fully resolves legal obligations under BIPA or GDPR when Squarespace directs vendor processing depends on jurisdiction-specific interpretation and enforcement context.

Consumer impact (what this means for users)

Under this clause, Payments Services users who are required to complete identity verification must submit photographs and government identity documents that a vendor uses to generate biometric scan data. The agreement states that Squarespace does not retain or access this biometric data, but the vendor's handling is governed by separate agreements not reproduced here.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Contact Squarespace using the contact information in Section 13 of the Privacy Policy to request information about or deletion of data held in connection with identity verification. Note that vendor-held biometric data is governed by the vendor's own policies.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
If you use the Payments Services, you may be required to provide us with additional information to verify your identity, including a photograph of you captured by you during the verification process and a copy of an official government document which includes a different photograph of you. When you're required to provide this additional information, our vendors may create a biometric scan of your facial geometry based on these two photographs in order to compare them and verify that you are the same individual whose photograph is on your government document. However, Squarespace does not create, store or otherwise have access to any such biometric data.

Excerpt from Squarespace's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1. REGULATORY LANDSCAPE: This provision implicates the Illinois Biometric Information Privacy Act (BIPA), Texas Capture or Use of Biometric Identifier Act (CUBI), and Washington My Health MY Data Act, as well as GDPR Article 9 governing special categories of personal data including biometric data processed for identification purposes. Enforcement authorities include the Illinois Attorney General, Texas Attorney General, and EU/EEA supervisory authorities. The provision's assertion that Squarespace does not create or store biometric data does not necessarily resolve BIPA or GDPR obligations if Squarespace directs or facilitates biometric processing by a vendor acting on its behalf. 2. GOVERNANCE EXPOSURE: High. The involvement of a third-party vendor in biometric processing creates a data supply chain where the vendor's privacy practices, retention schedules, and deletion procedures are material to Squarespace's compliance posture under state biometric privacy laws and GDPR. The policy does not specify the vendor, the retention period for biometric scans, or the deletion schedule. 3. JURISDICTION FLAGS: Illinois BIPA creates a private right of action with statutory damages and has been the basis for significant class action litigation; Texas CUBI is enforced by the state attorney general. EU/EEA users are protected under GDPR Article 9, which requires explicit consent for biometric processing. The policy states that explicit consent is obtained where required. California users should evaluate this provision in the context of CPRA's sensitive personal information category for biometric data. 4. CONTRACT AND VENDOR IMPLICATIONS: Procurement and legal teams should verify that the vendor agreement with the identity verification vendor (not named in this policy) includes appropriate data processing terms covering BIPA-compliant written release, defined retention and destruction schedules, and GDPR Article 28 processor obligations. The policy names Sift and Plaid as Payments Services vendors but does not specifically identify the biometric verification vendor. 5. COMPLIANCE CONSIDERATIONS: Legal teams should confirm that consent mechanisms for biometric verification meet BIPA's written release requirements for Illinois users, GDPR's explicit consent standard for EEA users, and CPRA's consent requirement for California users. A data mapping exercise should trace the biometric data from collection through vendor processing to deletion and confirm the vendor's deletion timeline. Contract review should verify that Squarespace's DPA with the biometric vendor aligns with applicable state and federal requirements.

Full institutional analysis

Regulatory citations, enforcement risk, and due diligence action items.

Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive practices related to biometric data collection and vendor data handling disclosures under the FTC Act.
    File a complaint →
  • State AG
    State attorneys general in Illinois, Texas, and other states with biometric privacy statutes have enforcement authority over biometric data collection and processing practices.
    File a complaint →

Provision details

Document information
Document
Squarespace Privacy Policy
Entity
Squarespace
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
July 9, 2026
Record ID
CA-P-015891
Document ID
CA-D-00569
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
4d0fdac989cde08913388cc69bbdc08553f27ce77e8ac17f5ccbfa0a1c46e86e
Analysis generated
May 8, 2026 14:38 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Squarespace
Document: Squarespace Privacy Policy
Record ID: CA-P-015891
Captured: 2026-05-08 14:38:54 UTC
SHA-256: 4d0fdac989cde089…
URL: https://conductatlas.com/platform/squarespace/squarespace-privacy-policy/provision/CA-P-015891/biometric-identity-verification-via-third-party-vendor/
Accessed: July 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Squarespace's Biometric Identity Verification via Third-Party Vendor clause do?

This provision discloses that a third-party vendor processes biometric data derived from user-submitted photographs and government documents, with the vendor's data practices governed outside this policy. The scope of vendor obligations regarding biometric data retention, deletion, and onward transfer is not detailed in this document.

How does this clause affect you?

Under this clause, Payments Services users who are required to complete identity verification must submit photographs and government identity documents that a vendor uses to generate biometric scan data. The agreement states that Squarespace does not retain or access this biometric data, but the vendor's handling is governed by separate agreements not reproduced here.

Is ConductAtlas affiliated with Squarespace?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Squarespace.