Square · Square Terms of Service

Unilateral Modification of Terms

Medium severity
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Why it matters

This provision allows Square to materially alter the contract governing your business relationship without requiring your explicit consent, meaning new obligations or restrictions can bind you simply because you kept using the service.

Consumer impact

Square's Terms of Service create significant limitations on users' legal recourse through mandatory arbitration and a class action waiver, effectively preventing group lawsuits against the company. Square retains broad discretion to suspend or terminate accounts — including holding funds — with limited notice, which poses material financial risk to merchants who rely on Square for payment processing. You can opt out of the mandatory arbitration clause by sending written notice to Square within 30 days of account creation or within 30 days of any material update to the arbitration terms.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Close Your Account
    If you do not agree to updated Terms of Service, you must stop using Square's services and close your account before the effective date of the changes. Contact Square Support or use your account dashboard to initiate account closure.

Applicable agencies

  • FTC
    The FTC has authority under Section 5 to challenge unilateral modification clauses where notice is inadequate or where changes constitute unfair or deceptive practices.
    File a complaint →

Provision details

Document information
Document
Square Terms of Service
Entity
Square
Document last updated
March 24, 2026
Tracking information
First tracked
April 1, 2026
Last verified
April 1, 2026
Record ID
CA-P-001726
Document ID
CA-D-00362
Evidence Provenance
Source URL
Wayback Machine
SHA-256
ebe4dad01572d442a532db0e4116862184830da777a3f0690f094270e7e2276e
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Square | Document: Square Terms of Service | Record: CA-P-001726
Captured: 2026-04-01 13:09:10 UTC | SHA-256: ebe4dad01572d442…
URL: https://conductatlas.com/platform/square/square-terms-of-service/unilateral-modification-of-terms/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

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