Arbitration removes your ability to have a judge or jury hear your case and limits your ability to appeal decisions, generally favoring the larger party in disputes.
Consumer impact
Skillshare's Terms significantly limit consumers' legal recourse by requiring binding individual arbitration and waiving class action rights for all disputes. Subscriptions auto-renew and charge your payment method automatically, with very limited refund options and no refund if you cancel mid-cycle. You can opt out of mandatory arbitration by sending a written notice to Skillshare within 30 days of first agreeing to these Terms.
What you can do
β οΈ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
Opt Out of Arbitration
Within 30 days
Send a written notice to Skillshare at help@skillshare.com within 30 days of first agreeing to these Terms stating that you wish to opt out of the arbitration agreement. Include your account name and email address.
Applicable agencies
FTC
The FTC oversees unfair or deceptive practices, including potentially coercive arbitration clauses in consumer contracts.
State Attorneys General, particularly in California, have authority to challenge mandatory arbitration clauses that violate state consumer protection laws.