Shopify · Shopify Acceptable Use Policy

Prohibited Products and Services List

High severity
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What it is

You may not use the Shopify Services to offer, sell, or facilitate the sale of any product, service, or content that: is illegal or facilitates illegal activity; is listed in Shopify's list of prohibited items.

Why it matters

Merchants who unknowingly list prohibited products risk immediate account suspension and potential loss of access to their store and funds.

Consumer impact

Shopify's AUP primarily affects merchants who use the platform to run their businesses, as it defines the full scope of what can and cannot be sold — with violations potentially resulting in immediate store termination and loss of access to funds held in Shopify Payments. Consumers shopping on Shopify-powered stores benefit indirectly from these rules, which prohibit counterfeit goods, fraudulent schemes, and dangerous unregulated products. You can review the full list of prohibited and restricted product categories at shopify.com/legal/aup before building your store to ensure compliance.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Close Your Account
    Review the full prohibited products list at shopify.com/legal/aup. If your products appear on the prohibited list, consider migrating to an alternative platform before Shopify initiates termination, which may freeze your Shopify Payments balance.

Applicable agencies

  • FTC
    The FTC has enforcement authority over deceptive and unfair trade practices related to prohibited product sales on e-commerce platforms under FTC Act Section 5.
    File a complaint →

Provision details

Document information
Document
Shopify Acceptable Use Policy
Entity
Shopify
Document last updated
March 24, 2026
Tracking information
First tracked
March 15, 2026
Last verified
April 4, 2026
Record ID
CA-P-002236
Document ID
CA-D-00124
Evidence Provenance
Source URL
Wayback Machine
SHA-256
c3d037196ffbb1471c40eb696d0527749e9581d33970cdd9620dc96a8e8dfbdb
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Shopify | Document: Shopify Acceptable Use Policy | Record: CA-P-002236
Captured: 2026-03-15 12:02:55 UTC | SHA-256: c3d037196ffbb147…
URL: https://conductatlas.com/platform/shopify/shopify-acceptable-use-policy/prohibited-products-and-services-list/
Accessed: April 6, 2026
Classification
Severity
High
Categories

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