Shopify · Shopify Acceptable Use Policy

Financial and Gambling Services Prohibition

High severity
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What it is

You may not use the Shopify Services to offer, sell, or facilitate investment or financial services, gambling products or services, or money transmission services without appropriate licensing.

Why it matters

Merchants who offer subscription boxes, gaming products, or loyalty programs with prize draws or loot-box style mechanics may inadvertently trigger the gambling prohibition, resulting in account termination.

Consumer impact

Shopify's AUP primarily affects merchants who use the platform to run their businesses, as it defines the full scope of what can and cannot be sold — with violations potentially resulting in immediate store termination and loss of access to funds held in Shopify Payments. Consumers shopping on Shopify-powered stores benefit indirectly from these rules, which prohibit counterfeit goods, fraudulent schemes, and dangerous unregulated products. You can review the full list of prohibited and restricted product categories at shopify.com/legal/aup before building your store to ensure compliance.

Applicable agencies

  • FTC
    The FTC has enforcement authority over unfair or deceptive financial products and prize promotion schemes marketed to consumers through e-commerce platforms.
    File a complaint →
  • SEC
    The SEC has enforcement authority over unlicensed investment products, securities offerings, and investment advisory services that may be sold through e-commerce platforms.
    File a complaint →

Provision details

Document information
Document
Shopify Acceptable Use Policy
Entity
Shopify
Document last updated
March 24, 2026
Tracking information
First tracked
March 15, 2026
Last verified
April 4, 2026
Record ID
CA-P-002239
Document ID
CA-D-00124
Evidence Provenance
Source URL
Wayback Machine
SHA-256
c3d037196ffbb1471c40eb696d0527749e9581d33970cdd9620dc96a8e8dfbdb
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Shopify | Document: Shopify Acceptable Use Policy | Record: CA-P-002239
Captured: 2026-03-15 12:02:55 UTC | SHA-256: c3d037196ffbb147…
URL: https://conductatlas.com/platform/shopify/shopify-acceptable-use-policy/financial-and-gambling-services-prohibition/
Accessed: April 6, 2026
Classification
Severity
High
Categories

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