This analysis describes what Samsung's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The mandatory arbitration agreement eliminates court access for most disputes, while preserving exclusive court jurisdiction for an unspecified but enumerated set of claim categories.
Interpretive note: The excerpt is truncated after 'the following', so the enumerated exceptions to arbitration are not visible and cannot be characterized. The scope of the court carve-out is therefore uncertain.
The reader must resolve disputes with Samsung through binding individual arbitration, unless the dispute falls within the specified categories over which a court of competent jurisdiction has exclusive jurisdiction.
How other platforms handle this
This Arbitration Agreement shall be binding upon, and shall include any claims brought by or against any third parties, including but not limited to your spouses, heirs, third-party beneficiaries and permitted assigns...
This Arbitration Agreement shall survive the expiration or termination of this Agreement and shall apply, without limitation, to all claims that arose or were asserted before the Term start date...
Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...
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"You and Samsung agree that the Dispute will be resolved through binding individual arbitration, except that a court of competent jurisdiction shall have exclusive jurisdiction over the following...— Excerpt from Samsung's Samsung Terms of Service
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The mandatory arbitration agreement eliminates court access for most disputes, while preserving exclusive court jurisdiction for an unspecified but enumerated set of claim categories.
The reader must resolve disputes with Samsung through binding individual arbitration, unless the dispute falls within the specified categories over which a court of competent jurisdiction has exclusive jurisdiction.
ConductAtlas has identified this type of provision across 206 platforms. See the full comparison.
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