Provision record
Samsung · Samsung Terms of Service · View original document ↗

Mutual Binding Individual Arbitration Agreement

High severity Medium confidence Explicit document language Common · 205 of 352 platforms

Key Facts

Does Samsung require that disputes be resolved through binding individual arbitration?
Samsung requires that disputes be resolved through binding individual arbitration, except that a court of competent jurisdiction retains exclusive jurisdiction over specified categories of claims.
Does a court of competent jurisdiction retain exclusive jurisdiction over specified categories of claims?
Samsung requires that disputes be resolved through binding individual arbitration, except that a court of competent jurisdiction retains exclusive jurisdiction over specified categories of claims.
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This analysis describes what Samsung's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The mandatory arbitration agreement eliminates court access for most disputes, while preserving exclusive court jurisdiction for an unspecified but enumerated set of claim categories.

Interpretive note: The excerpt is truncated after 'the following', so the enumerated exceptions to arbitration are not visible and cannot be characterized. The scope of the court carve-out is therefore uncertain.

Consumer impact (what this means for users)

The reader must resolve disputes with Samsung through binding individual arbitration, unless the dispute falls within the specified categories over which a court of competent jurisdiction has exclusive jurisdiction.

How other platforms handle this

Lyft Medium

This Arbitration Agreement shall be binding upon, and shall include any claims brought by or against any third parties, including but not limited to your spouses, heirs, third-party beneficiaries and permitted assigns...

Runway Medium

This Arbitration Agreement shall survive the expiration or termination of this Agreement and shall apply, without limitation, to all claims that arose or were asserted before the Term start date...

Tinder Medium

the arbitration provider, National Arbitration and Mediation ("NAM"), shall not accept or administer any demand for arbitration and shall administratively close any arbitration unless the Party bringing such demand for arbitration can certify in writing that the terms...were fully satisfied.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
You and Samsung agree that the Dispute will be resolved through binding individual arbitration, except that a court of competent jurisdiction shall have exclusive jurisdiction over the following...

Excerpt from Samsung's Terms of Service

Provision details

Document information
Document
Samsung Terms of Service
Entity
Samsung
Document last updated
May 5, 2026
Tracking information
First tracked
Last verified
Record ID
CA-P-075389
Document ID
CA-D-00570
Evidence Provenance
Source URL
Wayback Machine
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Samsung
Document: Samsung Terms of Service
Record ID: CA-P-075389
Captured: UTC
URL: https://conductatlas.com/platform/samsung/samsung-terms-of-service/provision/CA-P-075389/mutual-binding-individual-arbitration-agreement/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Samsung's Mutual Binding Individual Arbitration Agreement clause do?

The mandatory arbitration agreement eliminates court access for most disputes, while preserving exclusive court jurisdiction for an unspecified but enumerated set of claim categories.

How does this clause affect you?

The reader must resolve disputes with Samsung through binding individual arbitration, unless the dispute falls within the specified categories over which a court of competent jurisdiction has exclusive jurisdiction.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 205 platforms. See the full comparison.

Is ConductAtlas affiliated with Samsung?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Samsung.