Samsung · Samsung Terms of Service · View original document ↗

Mandatory Informal Dispute Resolution Before Arbitration

High severity High confidence Explicitdocumentlanguage Common · 206 of 352 platforms
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Recent governance activity Samsung recorded 6 documented changes in the last 30 days.
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This analysis describes what Samsung's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This mandatory pre-filing notice step is a condition precedent to initiating arbitration or small claims proceedings, meaning skipping it could affect the validity of the filing.

Interpretive note: The required contents or form of the Notice are likely defined elsewhere in the agreement and are not visible in this excerpt.

Consumer impact (what this means for users)

The reader must send Samsung a fully completed Dispute notice before initiating any arbitration or small claims court proceeding; Samsung faces the same obligation toward the reader.

How other platforms handle this

Asana Medium

you agree that before taking any formal action, you will contact us at dispute-notice@asana.com and provide a brief, written description of the dispute and your contact information...

Writer Medium

Before filing any legal action, you agree to work together with us to resolve all potential disputes respectfully and amicably.

Microsoft Copilot Medium

you must first send an individualized Notice of Dispute to Microsoft Corporation...This Notice of Dispute is a prerequisite to initiating any arbitration.

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
If You or Samsung intend to initiate an arbitration or small claims court proceeding, You or Samsung must first send a fully completed notice of the Dispute (the "Notice") to the other Party.

— Excerpt from Samsung's Samsung Terms of Service

Provision details

Document information
Document
Samsung Terms of Service
Entity
Samsung
Document last updated
May 5, 2026
Tracking information
First tracked
Last verified
Record ID
CA-P-075380
Document ID
CA-D-00570
Evidence Provenance
Source URL
Wayback Machine
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Samsung
Document: Samsung Terms of Service
Record ID: CA-P-075380
Captured: UTC
URL: https://conductatlas.com/platform/samsung/samsung-terms-of-service/provision/CA-P-075380/mandatory-informal-dispute-resolution-before-arbitration/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Samsung's Mandatory Informal Dispute Resolution Before Arbitration clause do?

This mandatory pre-filing notice step is a condition precedent to initiating arbitration or small claims proceedings, meaning skipping it could affect the validity of the filing.

How does this clause affect you?

The reader must send Samsung a fully completed Dispute notice before initiating any arbitration or small claims court proceeding; Samsung faces the same obligation toward the reader.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 206 platforms. See the full comparison.

Is ConductAtlas affiliated with Samsung?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Samsung.