Provision record
Samsung · Samsung Terms of Service · View original document ↗

Mass Arbitration Staged Proceedings Process

High severity High confidence Explicit document language Common · 205 of 352 platforms

Key Facts

Do additional Mass Arbitration procedures apply when more than fifty claimants assert similar claims against Samsung?
Samsung requires that when more than fifty claimants assert similar claims against Samsung through the same or coordinated counsel or are otherwise coordinated, additional Mass Arbitration procedures apply.
When do additional Mass Arbitration procedures apply?
Samsung requires that when more than fifty claimants assert similar claims against Samsung through the same or coordinated counsel or are otherwise coordinated, additional Mass Arbitration procedures apply.
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This analysis describes what Samsung's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The Mass Arbitration procedures alter the process for a user's claims when that user is one of more than 50 similarly situated claimants proceeding in a coordinated fashion against Samsung.

Interpretive note: The specific content of the additional Mass Arbitration procedures in Section 5 is not visible in this excerpt and therefore cannot be characterized.

Consumer impact (what this means for users)

If the reader is one of more than 50 claimants asserting similar coordinated claims against Samsung, additional procedures beyond standard arbitration rules govern the reader's claims.

How other platforms handle this

Tinder Medium

the arbitration provider, National Arbitration and Mediation ("NAM"), shall not accept or administer any demand for arbitration and shall administratively close any arbitration unless the Party bringing such demand for arbitration can certify in writing that the terms...were fully satisfied.

Wise Medium

If 25 or more claimants seek to file arbitrations raising similar claims and are represented by the same counsel...all cases must be resolved in arbitration using bellwether and, if necessary, batched proceedings...

Chegg Medium

in the event that there are 100 or more individual Requests of a similar nature filed against Chegg by or with the assistance of the same law firm...within a 30 day period...the AAA (1) will administer the arbitration demands in batches of 100 Requests per batch...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If more than fifty (50) claimants (including You) assert similar claims against Samsung through the same or coordinated counsel or are otherwise coordinated ("Mass Arbitrations"), You understand and agree that the additional procedures in this Section 5 apply...

Excerpt from Samsung's Terms of Service

Provision details

Document information
Document
Samsung Terms of Service
Entity
Samsung
Document last updated
May 5, 2026
Tracking information
First tracked
Last verified
Record ID
CA-P-075397
Document ID
CA-D-00570
Evidence Provenance
Source URL
Wayback Machine
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Samsung
Document: Samsung Terms of Service
Record ID: CA-P-075397
Captured: UTC
URL: https://conductatlas.com/platform/samsung/samsung-terms-of-service/provision/CA-P-075397/mass-arbitration-staged-proceedings-process/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Samsung's Mass Arbitration Staged Proceedings Process clause do?

The Mass Arbitration procedures alter the process for a user's claims when that user is one of more than 50 similarly situated claimants proceeding in a coordinated fashion against Samsung.

How does this clause affect you?

If the reader is one of more than 50 claimants asserting similar coordinated claims against Samsung, additional procedures beyond standard arbitration rules govern the reader's claims.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 205 platforms. See the full comparison.

Is ConductAtlas affiliated with Samsung?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Samsung.