Provision record
Samsung · Samsung Terms of Service · View original document ↗

Mandatory Informal Dispute Resolution Before Arbitration

High confidence Common · 196 of 343 platforms

Key Facts · in the document’s own words

Must either the user or Samsung send a fully completed notice of the Dispute before initiating arbitration or small claims court proceedings?
“If You or Samsung intend to initiate an arbitration or small claims court proceeding, You or Samsung must first send a fully completed notice of the Dispute (the "Notice") to the other Party.”
Version CA-V-004811, captured July 12, 2026 · live source ↗
Our reading, not the document’s words
Samsung requires that before initiating arbitration or small claims court proceedings, either the user or Samsung must first send a fully completed notice of the Dispute to the other party.
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This analysis describes what Samsung's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

This mandatory pre-filing notice step is a condition precedent to initiating arbitration or small claims proceedings, meaning skipping it could affect the validity of the filing.

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Interpretive note: The required contents or form of the Notice are likely defined elsewhere in the agreement and are not visible in this excerpt.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

The reader must send Samsung a fully completed Dispute notice before initiating any arbitration or small claims court proceeding; Samsung faces the same obligation toward the reader.

How other platforms handle this

OpenAI

Before either of us files a claim against the other, we both agree to try to resolve the Dispute informally...If we are unable to resolve a Dispute within 60 days, either of us has the right to initiate arbitration.

Anyscale

You agree with us that, if either of us has concerns, we must first work together to resolve any dispute informally without resorting to legal action. You agree to contact us at legal@anyscale.com...

Postman

The services of JAMS are provided at no cost to you.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If You or Samsung intend to initiate an arbitration or small claims court proceeding, You or Samsung must first send a fully completed notice of the Dispute (the "Notice") to the other Party.

Excerpt from Samsung's Terms of Service

Provision details

Document information
Document
Samsung Terms of Service
Entity
Samsung
Tracking information
First captured by ConductAtlas
July 12, 2026
Text quoted from version
CA-V-004811, captured July 12, 2026
Record ID
CA-P-075380
Document ID
CA-D-000570
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-004811)
2c07de374b9f12fd4ba59a3d2de4485ea32b24a52e8de04777ac48038904a66c
Evidence
✓ Excerpt found in version CA-V-004811, captured July 12, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Samsung
Document: Samsung Terms of Service
Record ID: CA-P-075380
Version: CA-V-004811
Captured: 2026-07-12 22:06:47 UTC
SHA-256: 2c07de374b9f12fd…
URL: https://conductatlas.com/platform/samsung/samsung-terms-of-service/provision/CA-P-075380/mandatory-informal-dispute-resolution-before-arbitration/
Accessed: Oct. 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does Samsung's Mandatory Informal Dispute Resolution Before Arbitration clause do?

This mandatory pre-filing notice step is a condition precedent to initiating arbitration or small claims proceedings, meaning skipping it could affect the validity of the filing.

How does this clause affect you?

The reader must send Samsung a fully completed Dispute notice before initiating any arbitration or small claims court proceeding; Samsung faces the same obligation toward the reader.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 196 platforms. See the full comparison.

Is ConductAtlas affiliated with Samsung?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Samsung.