Provision record
Roblox · Roblox Privacy Policy · View original document ↗

Personal information retained to resolve billing disputes

Medium severity Explicit document language Common · 275 of 352 platforms
Stay ahead of the changes
Track Roblox and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF

This analysis describes what Roblox's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 1629 other provisions on other platforms.

How other platforms handle this

Salesforce Medium

We may retain your Personal Data for a period of time consistent with the original purpose of collection...or as long as required to fulfill our legal and/or regulatory obligations.

Walmart Medium

We will keep the personal information we collect about you for as long as necessary to carry out the purposes set forth in this Privacy Notice...but no longer than as required or permitted under applicable law or internal Walmart policy.

NVIDIA NIM Medium

If the disclosing party sends a written request, the receiving party will promptly return or destroy all Confidential Information received from the disclosing party, together with copies, except that a party may retain archival copies in accordance with its document retention policy or as required b...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We keep billing information and transaction histories so that we can resolve billing disputes or inquiries.

Excerpt from Roblox's Privacy Policy

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
UK GDPR
United Kingdom

Provision details

Document information
Document
Roblox Privacy Policy
Entity
Roblox
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-049077
Document ID
CA-D-00572
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
3faf31f6bd3ef98d563c5b3e6c035b59fd338cc62ace0a458b7078e1ad890dc6
Analysis generated
July 9, 2026 09:08 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Roblox
Document: Roblox Privacy Policy
Record ID: CA-P-049077
Captured: 2026-07-09 09:08:54 UTC
SHA-256: 3faf31f6bd3ef98d…
URL: https://conductatlas.com/platform/roblox/roblox-privacy-policy/provision/CA-P-049077/personal-information-retained-to-resolve-billing-disputes/
Accessed: Aug. 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Roblox's Personal information retained to resolve billing disputes clause do?

The clause states: “We keep billing information and transaction histories so that we can resolve billing disputes or inquiries.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 275 platforms. See the full comparison.

Is ConductAtlas affiliated with Roblox?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Roblox.