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The policy states that Roblox may share Personal Information and the contents of user communications with law enforcement, regulators, courts, schools, children's services, and other public agencies under several conditions including legal process, crime prevention belief, safety threats, and legal rights protection. The policy also specifically references obligations under the EU Digital Services Act Article 18, UK Online Safety Act, and Australian Online Safety Act as bases for disclosing communication contents.
This analysis describes what Roblox's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes the conditions under which Roblox discloses user data and communications to governmental and public authorities, including discretionary disclosures based on Roblox's belief that disclosure may prevent a crime or protect legal rights, in addition to compelled disclosures under legal process. The explicit reference to DSA Article 18, UK Online Safety Act, and Australian Online Safety Act reflects jurisdiction-specific statutory obligations.
Under this clause, Roblox may share Personal Information and communication contents with law enforcement, regulators, schools, children's services, and other public agencies based on legal process, safety determinations, or applicable online safety legislation. The policy includes discretionary disclosure authority where Roblox believes disclosure may prevent a crime or protect legal rights, in addition to mandatory disclosure under court order or statute.
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"We may share your Personal Information, as permitted or required by law, if: necessary to comply with a judicial proceeding, court order, or other legal process served on Roblox law enforcement agencies, regulators, or other public agencies (including schools or children's services) request that we share it we believe that disclosing the information may prevent a crime we believe it is necessary to protect our legal rights or the legal rights of others a law requires us to share it We may also share the contents of your communications as permitted or required by law: to law enforcement or judicial authorities to address a threat to life or safety of a person, including (but not limited to) where consistent with Roblox's obligations under the Digital Services Act, Article 18 when required by law in response to governmental regulatory requests, such as Information notices issued under the UK Online Safety Act when required by laws governing online safety, such as the Australian Online Safety ActExcerpt from Roblox's Privacy Policy
1. REGULATORY LANDSCAPE: This provision reflects obligations under the EU Digital Services Act Article 18 (notification obligations regarding criminal offenses), the UK Online Safety Act's information notice provisions, and the Australian Online Safety Act. In the US, government access to stored communications is governed by the Electronic Communications Privacy Act (ECPA) and related statutes. GDPR Article 23 permits derogations from data protection obligations for law enforcement and national security purposes. The provision's inclusion of schools and children's services as recipients is notable in the context of COPPA and state education privacy laws. 2. GOVERNANCE EXPOSURE: Medium. The discretionary disclosure provisions (based on Roblox's belief that disclosure may prevent a crime or protect legal rights) create governance questions about the internal procedures and thresholds that govern such disclosures in the absence of a legal mandate. The absence of a described government access policy or law enforcement guidelines creates transparency limitations. 3. JURISDICTION FLAGS: EEA users benefit from GDPR Article 23 limitations on law enforcement data access; disclosures must be proportionate and necessary. UK users are subject to UK Online Safety Act information notice obligations. Australian users are subject to the Australian Online Safety Act. US users' communications are governed by ECPA, which sets standards for government access to stored electronic communications. 4. CONTRACT AND VENDOR IMPLICATIONS: Cloud infrastructure and hosting providers (AWS, Equinix, CenturyLink, as named in the policy) may receive government demands directly; vendor agreements should address notification obligations and response procedures consistent with applicable law. 5. COMPLIANCE CONSIDERATIONS: Compliance teams should assess whether Roblox maintains documented internal procedures for evaluating and responding to law enforcement requests, including procedures for challenging overbroad requests, and whether transparency reporting practices are in place. The summary of recent changes notes that language describing practices for sharing information with authorities was added in this update, suggesting this disclosure framework was expanded or clarified in the April 30, 2026 version.
This provision establishes the conditions under which Roblox discloses user data and communications to governmental and public authorities, including discretionary disclosures based on Roblox's belief that disclosure may prevent a crime or protect legal rights, in addition to compelled disclosures under legal process. The explicit reference to DSA Article 18, UK Online Safety Act, and Australian Online Safety Act reflects …
Under this clause, Roblox may share Personal Information and communication contents with law enforcement, regulators, schools, children's services, and other public agencies based on legal process, safety determinations, or applicable online safety legislation. The policy includes discretionary disclosure authority where Roblox believes disclosure may prevent a crime or protect legal rights, in addition to mandatory disclosure under court order or …
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