Provision record
Riot Games · Riot Games Terms of Service · View original document ↗

Mandatory Arbitration and Class Action Waiver

High severity High confidence Explicit document language Common · 205 of 352 platforms
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Document Record

What it is

If you have a dispute with Riot Games, you must resolve it through a private arbitration process rather than by filing a lawsuit in court, and you cannot join other players together in a class action lawsuit against Riot Games.

This analysis describes what Riot Games's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause removes your ability to sue Riot Games in court or join with other affected players in a class action, which can be a powerful tool for consumers when individual claims are too small to pursue alone.

Clause Stability Stable

0
Changes
5
Months Monitored
Apr 28, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 2555 other provisions on other platforms.

Consumer impact (what this means for users)

Players who experience harm from Riot Games' practices, whether related to account suspension, unauthorized charges, or service failures, must pursue individual arbitration rather than court litigation or class proceedings, potentially making small-value claims economically impractical to pursue.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Within 30 days
    Send a written opt-out notice to Riot Games within 30 days of accepting the Terms of Service. The notice should include your account name and a clear statement that you are opting out of the arbitration agreement. Review the exact contact method specified in the current arbitration section of the terms, as requirements may have been updated.

How other platforms handle this

Chegg Medium

If, however, this Class Action Waiver is deemed invalid or unenforceable with respect to a particular Dispute...neither you nor Chegg will be entitled to arbitration of such Dispute.

Tinder Medium

the arbitration provider, National Arbitration and Mediation ("NAM"), shall not accept or administer any demand for arbitration and shall administratively close any arbitration unless the Party bringing such demand for arbitration can certify in writing that the terms...were fully satisfied.

Wise Medium

Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT. You and Riot agree that these Terms and any claim or dispute arising out of or relating to these Terms or their subject matter, including without limitation, the formation, validity, enforceability, scope, or applicability of these Terms or this arbitration agreement shall be resolved through binding individual arbitration. By agreeing to arbitration, you are waiving your right to have your dispute heard by a judge or jury. Arbitration awards can generally not be appealed. Arbitration is more informal than a lawsuit in court. Riot and you agree that any and all disputes, claims and causes of action arising out of or connected with the Riot services or these Terms, shall be resolved individually, without resort to any form of class action.

Excerpt from Riot Games's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: Mandatory pre-dispute arbitration clauses in consumer contracts are subject to ongoing FTC scrutiny under the FTC Act's prohibition on unfair or deceptive practices.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Riot Games Terms of Service
Entity
Riot Games
Document last updated
May 5, 2026
Tracking information
First tracked
April 28, 2026
Last verified
May 9, 2026
Record ID
CA-P-003688
Document ID
CA-D-00309
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
ba143e1670535074e2da6783113a0c924d39d6933c7455e2a533fc3a253a4244
Analysis generated
April 28, 2026 05:09 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Riot Games
Document: Riot Games Terms of Service
Record ID: CA-P-003688
Captured: 2026-04-28 05:09:06 UTC
SHA-256: ba143e1670535074…
URL: https://conductatlas.com/platform/riot-games/riot-games-terms-of-service/provision/CA-P-003688/mandatory-arbitration-and-class-action-waiver/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Riot Games's Mandatory Arbitration and Class Action Waiver clause do?

This clause removes your ability to sue Riot Games in court or join with other affected players in a class action, which can be a powerful tool for consumers when individual claims are too small to pursue alone.

How does this clause affect you?

Players who experience harm from Riot Games' practices, whether related to account suspension, unauthorized charges, or service failures, must pursue individual arbitration rather than court litigation or class proceedings, potentially making small-value claims economically impractical to pursue.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 205 platforms. See the full comparison.

Is ConductAtlas affiliated with Riot Games?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Riot Games.