Redfin · Redfin Privacy Policy

SMS and Phone Marketing Consent

Medium severity
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Why it matters

Your consent covers not just Redfin but also its partners and affiliates, potentially resulting in marketing contacts from companies you didn't directly engage with.

Consumer impact

Redfin collects a broad range of personal data including geolocation, browsing behavior, financial information, and phone call recordings, and shares this data with real estate partners, advertisers, and affiliated companies. Users who become real estate clients provide particularly sensitive financial and transactional data that is retained and used beyond the immediate transaction. You can opt out of data sale or targeted advertising and request deletion of your data by visiting your Redfin account settings or submitting a request through Redfin's privacy rights portal.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    To opt out of SMS text messages, reply STOP to any text message received from Redfin. For calls and other marketing, visit your Redfin account settings or contact Redfin support.

Applicable agencies

  • FTC
    The FTC enforces rules against deceptive telemarketing practices and works alongside the FCC on TCPA-related consumer complaints.
    File a complaint →
  • State AG
    State attorneys general enforce state-level telemarketing and do-not-call laws, which may provide broader protections than federal law.
    File a complaint →

Provision details

Document information
Document
Redfin Privacy Policy
Entity
Redfin
Document last updated
March 24, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001255
Document ID
CA-D-00234
Evidence Provenance
Source URL
Wayback Machine
SHA-256
9ed3f4d74ef5a172188984e99c6d50a2512cb149e35a0893638a22200b1e9fb8
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Redfin | Document: Redfin Privacy Policy | Record: CA-P-001255
Captured: 2026-03-20 05:50:03 UTC | SHA-256: 9ed3f4d74ef5a172…
URL: https://conductatlas.com/platform/redfin/redfin-privacy-policy/sms-and-phone-marketing-consent/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

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