Redfin · Redfin Privacy Policy

Call Recording

Medium severity
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Why it matters

You may not be explicitly notified at the start of every call that it is being recorded, and your recorded conversations are stored and could contain sensitive real estate or financial information.

Consumer impact

Redfin collects a broad range of personal data including geolocation, browsing behavior, financial information, and phone call recordings, and shares this data with real estate partners, advertisers, and affiliated companies. Users who become real estate clients provide particularly sensitive financial and transactional data that is retained and used beyond the immediate transaction. You can opt out of data sale or targeted advertising and request deletion of your data by visiting your Redfin account settings or submitting a request through Redfin's privacy rights portal.

Applicable agencies

  • FTC
    The FTC may investigate deceptive practices related to undisclosed call recording under consumer protection statutes.
    File a complaint →
  • State AG
    State attorneys general enforce wiretapping and call recording consent laws, especially in two-party consent states like California.
    File a complaint →

Provision details

Document information
Document
Redfin Privacy Policy
Entity
Redfin
Document last updated
March 24, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001253
Document ID
CA-D-00234
Evidence Provenance
Source URL
Wayback Machine
SHA-256
9ed3f4d74ef5a172188984e99c6d50a2512cb149e35a0893638a22200b1e9fb8
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Redfin | Document: Redfin Privacy Policy | Record: CA-P-001253
Captured: 2026-03-20 05:50:03 UTC | SHA-256: 9ed3f4d74ef5a172…
URL: https://conductatlas.com/platform/redfin/redfin-privacy-policy/call-recording/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

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