Progressive · Progressive Privacy Policy · View original document ↗

Security issue response within 10 days

Low severity High confidence Explicitdocumentlanguage Unique · 0 of 352 platforms
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This analysis describes what Progressive's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The use of 'attempt' means the 10-business-day timeframe is a stated goal rather than a guaranteed commitment, limiting Progressive's obligation.

Interpretive note: The word 'attempt' qualifies the commitment; the canonical claim preserves this qualifier.

Consumer impact (what this means for users)

Reporters can expect Progressive to attempt a response within 10 business days, but this is not a guaranteed deadline.

How other platforms handle this

Cash App Medium

We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, and misuse, and unauthorized access, disclosure, alteration, and destruction.

Chime Medium

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

Mixpanel Medium

Mixpanel maintains administrative, technical, and physical safeguards designed to help protect your personal data to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction.

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▸ View Original Clause Language DOCUMENT RECORD
"
We will attempt to respond to your report within 10 business days.

— Excerpt from Progressive's Progressive Privacy Policy

Provision details

Document information
Document
Progressive Privacy Policy
Entity
Progressive
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
July 9, 2026
Record ID
CA-P-050100
Document ID
CA-D-00599
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
065d1594cbae0d7723b4288e55c5d261d71a8f0ed12e30cebcc51236761f790d
Analysis generated
May 8, 2026 12:35 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Progressive
Document: Progressive Privacy Policy
Record ID: CA-P-050100
Captured: 2026-05-08 12:35:51 UTC
SHA-256: 065d1594cbae0d77…
URL: https://conductatlas.com/platform/progressive/progressive-privacy-policy/provision/CA-P-050100/security-issue-response-within-10-days/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Progressive's Security issue response within 10 days clause do?

The use of 'attempt' means the 10-business-day timeframe is a stated goal rather than a guaranteed commitment, limiting Progressive's obligation.

How does this clause affect you?

Reporters can expect Progressive to attempt a response within 10 business days, but this is not a guaranteed deadline.

Is ConductAtlas affiliated with Progressive?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Progressive.