Provision record
Poe · Poe Privacy Policy · View original document ↗

Account info used to communicate and troubleshoot

Low severity Explicit document language Common · 279 of 352 platforms
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This analysis describes what Poe's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Lyft Medium

Find and prevent fraud; and Block and remove unsafe or fraudulent users from the Lyft Platform.

Square Medium

we may use this information to make it easier for you to find the people you want to send payments to, for account and identity verification and fraud prevention purposes, to reduce the risk you will send payments to the wrong person, or to provide other personalized services.

Google Cloud Medium

We evaluate Service Data to help us improve the performance and functionality of Cloud Services.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We use your account information to communicate with you, troubleshoot issues, and provide updates on the latest Poe features.

Excerpt from Poe's Privacy Policy

Applicable regulations

Colorado AI Act
US-CO
EU AI Act - High Risk Provisions
EU

Provision details

Document information
Document
Poe Privacy Policy
Entity
Poe
Document last updated
May 12, 2026
Tracking information
First tracked
May 12, 2026
Last verified
July 9, 2026
Record ID
CA-P-060882
Document ID
CA-D-00797
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
3f5ff2c5153b594d076c9de3674ca517752f03fc62a62f7b729a9a928e52b5f4
Analysis generated
May 12, 2026 15:27 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Poe
Document: Poe Privacy Policy
Record ID: CA-P-060882
Captured: 2026-05-12 15:27:12 UTC
SHA-256: 3f5ff2c5153b594d…
URL: https://conductatlas.com/platform/poe/poe-privacy-policy/provision/CA-P-060882/account-info-used-to-communicate-and-troubleshoot/
Accessed: Aug. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

Other risks in this policy

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Frequently Asked Questions

What does Poe's Account info used to communicate and troubleshoot clause do?

The clause states: “We use your account information to communicate with you, troubleshoot issues, and provide updates on the latest Poe features.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 279 platforms. See the full comparison.

Is ConductAtlas affiliated with Poe?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Poe.