Pinecone · Pinecone Privacy Policy · View original document ↗

Customer Data Processing Per Instructions Only

High severity High confidence Explicitdocumentlanguage Common · 280 of 352 platforms
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This analysis describes what Pinecone's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Enterprise customer data processing falls entirely outside the scope of this Privacy Policy, meaning the protections and disclosures in this policy do not apply to that category of processing.

Interpretive note: The canonical claim captures two closely linked propositions—scope exclusion and instruction-only processing—that are logically inseparable in this excerpt. The scope exclusion is recorded as the primary claim; instruction-only processing is stated in the evidence span and preserved in the claim.

Consumer impact (what this means for users)

If your personal data is processed as part of an enterprise customer's use of Pinecone Services, this Privacy Policy does not govern that processing and Pinecone acts only on the enterprise customer's instructions.

How other platforms handle this

MyFitnessPal Medium

We use your personal information to send you newsletters and other promotional communications, including information about MyFitnessPal's new offerings, features, offers, events, webinars, and other information.

Lyft Medium

We may infer certain information from your interactions with the Lyft Platform and other personal information available to us. For example, if you frequently ride to or from airports, we may infer you are a frequent traveler.

Square Medium

we may use this information to make it easier for you to find the people you want to send payments to, for account and identity verification and fraud prevention purposes, to reduce the risk you will send payments to the wrong person, or to provide other personalized services.

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▸ View Original Clause Language DOCUMENT RECORD
"
This Privacy Policy does not govern how we may process personal information on behalf of our enterprise customers as part of the Pinecone Services. We process such personal data only as instructed by our customers...

— Excerpt from Pinecone's Pinecone Privacy Policy

Applicable regulations

Colorado AI Act
US-CO
EU AI Act - High Risk Provisions
EU

Provision details

Document information
Document
Pinecone Privacy Policy
Entity
Pinecone
Document last updated
May 12, 2026
Tracking information
First tracked
May 12, 2026
Last verified
May 12, 2026
Record ID
CA-P-061067
Document ID
CA-D-00803
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
8d5c84812a6f8c2135211e0a5bacfdd5987ba74643a7860c78800235171e77e7
Analysis generated
May 12, 2026 15:43 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Pinecone
Document: Pinecone Privacy Policy
Record ID: CA-P-061067
Captured: 2026-05-12 15:43:15 UTC
SHA-256: 8d5c84812a6f8c21…
URL: https://conductatlas.com/platform/pinecone/pinecone-privacy-policy/provision/CA-P-061067/customer-data-processing-per-instructions-only/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Frequently Asked Questions

What does Pinecone's Customer Data Processing Per Instructions Only clause do?

Enterprise customer data processing falls entirely outside the scope of this Privacy Policy, meaning the protections and disclosures in this policy do not apply to that category of processing.

How does this clause affect you?

If your personal data is processed as part of an enterprise customer's use of Pinecone Services, this Privacy Policy does not govern that processing and Pinecone acts only on the enterprise customer's instructions.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 280 platforms. See the full comparison.

Is ConductAtlas affiliated with Pinecone?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Pinecone.