Provision record
Pinecone · Pinecone Privacy Policy · View original document ↗

Customer Data Processing Per Instructions Only

High confidence Common · 273 of 343 platforms

Key Facts · in the document’s own words

How does Pinecone process personal data on behalf of enterprise customers?
“This Privacy Policy does not govern how we may process personal information on behalf of our enterprise customers as part of the Pinecone Services. We process such personal data only as instructed by our customers...”
Version CA-V-004343, captured June 30, 2026 · live source ↗
Our reading, not the document’s words
Pinecone processes personal data on behalf of enterprise customers only as instructed by those customers, and that processing is not governed by this Privacy Policy.
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This analysis describes what Pinecone's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Enterprise customer data processing falls entirely outside the scope of this Privacy Policy, meaning the protections and disclosures in this policy do not apply to that category of processing.

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Interpretive note: The canonical claim captures two closely linked propositions—scope exclusion and instruction-only processing—that are logically inseparable in this excerpt. The scope exclusion is recorded as the primary claim; instruction-only processing is stated in the evidence span and preserved in the claim.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

If your personal data is processed as part of an enterprise customer's use of Pinecone Services, this Privacy Policy does not govern that processing and Pinecone acts only on the enterprise customer's instructions.

How other platforms handle this

Kling AI

We process your data for necessary purposes as described in the main Policy, and for secondary purposes. We use both human and automated means to process your data.

Cloudflare

To the extent the Network Data includes any Personal Data...Cloudflare will handle such Personal Data in compliance with applicable data protection laws.

Palantir

We may also process information we receive, including from our partners, during such events to understand whether you are interested in our products or services...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
This Privacy Policy does not govern how we may process personal information on behalf of our enterprise customers as part of the Pinecone Services. We process such personal data only as instructed by our customers...

Excerpt from Pinecone's Privacy Policy

Provision details

Document information
Document
Pinecone Privacy Policy
Entity
Pinecone
Tracking information
First captured by ConductAtlas
May 12, 2026
Text quoted from version
CA-V-004343, captured June 30, 2026
Record ID
CA-P-061067
Document ID
CA-D-000803
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-004343)
57bc81da35275d143d0042d9f88ffca7c9b3bb71155fccf134645166fcf5bdfa
Analysis generated
May 12, 2026 15:43 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-004343, captured June 30, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Pinecone
Document: Pinecone Privacy Policy
Record ID: CA-P-061067
Version: CA-V-004343
Captured: 2026-06-30 01:17:55 UTC
SHA-256: 57bc81da35275d14…
URL: https://conductatlas.com/platform/pinecone/pinecone-privacy-policy/provision/CA-P-061067/customer-data-processing-per-instructions-only/
Accessed: Oct. 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

Related Analysis

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Frequently Asked Questions

What does Pinecone's Customer Data Processing Per Instructions Only clause do?

Enterprise customer data processing falls entirely outside the scope of this Privacy Policy, meaning the protections and disclosures in this policy do not apply to that category of processing.

How does this clause affect you?

If your personal data is processed as part of an enterprise customer's use of Pinecone Services, this Privacy Policy does not govern that processing and Pinecone acts only on the enterprise customer's instructions.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 273 platforms. See the full comparison.

Is ConductAtlas affiliated with Pinecone?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Pinecone.