Provision record
Perplexity AI · Perplexity Terms of Service · View original document ↗

Cancellation Must Occur Before Renewal Date

Medium severity Explicit document language Common · 231 of 352 platforms
Stay ahead of the changes
Track Perplexity AI and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF

This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Aug 3, 2026

The updated terms state that the Company reserves the right, and has absolute discretion, to remove, screen, edit, or delete any user content at any time, for any reason, and without notice. The revised language also clarifies that while the Company does not claim ownership of user-submitted content, the Company retains ownership of the Services and the underlying technology used to generate Output. Additionally, the terms now specify that users must obtain license rights in their content to allow the Company to operate the Service without legal violations. The operational effect is that user content may be subject to removal at any time under the Company's sole discretion, and users should understand the distinction between their ownership rights in submitted content and the Company's ownership of the platform and generation technology.

View change record →

How other platforms handle this

Google Maps Medium

Any payment disputes must be submitted in good faith before the payment due date.

Google Cloud Medium

For GWS Services, Looker (original) Services, and Cloud Identity Services only, (a) Google will notify Customer at least 30 days in advance of any changes, and (b) Customer's pricing will change if and when Customer's Order Term renews...

Tinder Medium

If you do not timely cancel your subscription, your subscription will be renewed at the full price as indicated when the purchase was made, without any additional action by you, and you authorize us to charge your payment method for these amounts.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
To avoid future subscription charges, you must cancel your subscription before the subscription period renewal date through the settings page of your Account profile or by emailing support@perplexity.ai.

Excerpt from Perplexity AI's Perplexity Terms of Service

Provision details

Document information
Document
Perplexity Terms of Service
Entity
Perplexity AI
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
July 9, 2026
Record ID
CA-P-049525
Document ID
CA-D-00509
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c9921e0f99f05cd64f3f85a6a26d9a37e88e12aed94b338db72b7dc58e524fa1
Analysis generated
May 21, 2026 02:16 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Perplexity AI
Document: Perplexity Terms of Service
Record ID: CA-P-049525
Captured: 2026-05-21 02:16:55 UTC
SHA-256: c9921e0f99f05cd6…
URL: https://conductatlas.com/platform/perplexity-ai/perplexity-terms-of-service/provision/CA-P-049525/cancellation-must-occur-before-renewal-date/
Accessed: Aug. 4, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Perplexity AI's Cancellation Must Occur Before Renewal Date clause do?

The clause states: “To avoid future subscription charges, you must cancel your subscription before the subscription period renewal date through the settings page of your Account profile or by emailing support@perplexity.ai.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 231 platforms. See the full comparison.

Is ConductAtlas affiliated with Perplexity AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Perplexity AI.