Provision record
Perplexity AI · Perplexity API Terms of Service · View original document ↗

Customer Must Cooperate with AUP Compliance Requests

Medium severity Explicit document language Common · 282 of 352 platforms
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This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

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▸ View Original Clause Language DOCUMENT RECORD
"
Customer shall cooperate with requests for information from Perplexity to support compliance with its AUP, including to verify Customer's identity and use of the Services.

Excerpt from Perplexity AI's Perplexity API Terms of Service

Applicable regulations

CFAA
United States Federal
DMCA
United States Federal
DSA
European Union
Trump Executive Order on AI Policy Framework
US

Provision details

Document information
Document
Perplexity API Terms of Service
Entity
Perplexity AI
Document last updated
May 11, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-061638
Document ID
CA-D-00761
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
2cce8939aea0b3bb7eb2569935589c802dd198134cfb395548e9549323755a2d
Analysis generated
July 9, 2026 03:38 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Perplexity AI
Document: Perplexity API Terms of Service
Record ID: CA-P-061638
Captured: 2026-07-09 03:38:46 UTC
SHA-256: 2cce8939aea0b3bb…
URL: https://conductatlas.com/platform/perplexity-ai/perplexity-api-terms-of-service/provision/CA-P-061638/customer-must-cooperate-with-aup-compliance-requests/
Accessed: Aug. 4, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Perplexity AI's Customer Must Cooperate with AUP Compliance Requests clause do?

The clause states: “Customer shall cooperate with requests for information from Perplexity to support compliance with its AUP, including to verify Customer's identity and use of the Services.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 282 platforms. See the full comparison.

Is ConductAtlas affiliated with Perplexity AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Perplexity AI.