Provision record
Perplexity AI · Perplexity API Terms of Service · View original document ↗

HIPAA Protected Health Information Prohibition

High severity High confidence Explicit document language Common · 245 of 352 platforms

Key Facts

Does Perplexity AI prohibit customers from processing Protected Health Information unless a Business Associate Agreement is executed?
Perplexity AI prohibits customers from using the Services to create, receive, maintain, transmit, or otherwise process Protected Health Information unless the customer and Perplexity AI have executed a Business Associate Agreement.
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Document Record

What it is

This provision prohibits use of the Perplexity API to process Protected Health Information as defined under HIPAA unless a separate Business Associate Agreement has been executed between Customer and Perplexity.

This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Without a Business Associate Agreement, any use of the Services involving Protected Health Information is prohibited, creating a compliance risk for customers operating in healthcare-adjacent contexts.

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 9, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 1777 other provisions on other platforms.

Change history

added Jul 24, 2026

New explicit prohibition on healthcare data processing without a BAA, limiting API use cases in regulated healthcare industries and creating compliance obligations not addressed in previous version.

View full change record →

Consumer impact (what this means for users)

Under this clause, Customers are contractually prohibited from transmitting or processing Protected Health Information via the API unless a Business Associate Agreement is separately executed with Perplexity. The agreement does not indicate whether Perplexity offers a BAA as a standard commercial option.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Close Your Account
    If your use case involves Protected Health Information and you do not have a Business Associate Agreement with Perplexity, contact api@perplexity.ai to inquire about BAA availability or cease API use in PHI-related workflows immediately.

How other platforms handle this

Tinder Medium

May harm the reputation of Tinder or its affiliates, meaning the uploading or sharing of content on the Tinder platform that is defamatory to Tinder or its affiliates or advocates misuse of the Service...

Afterpay Medium

Political content, including for dissemination in electoral campaigns.

Runway Medium

Gore, such as dismemberment, beheadings, mutilations, and exposed organs/bones/muscle

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Customer may not use the Services to create, receive, maintain, transmit, or otherwise process any information that includes or constitutes "Protected Health Information"...unless Customer and Perplexity have executed a Business Associate Agreement.

Excerpt from Perplexity AI's Perplexity API Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: This provision directly engages HIPAA, specifically the Privacy Rule at 45 C.F.R.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Department Of Health & Human Services, Office For Civil Rights (hhs Ocr)
    Enforces HIPAA Privacy and Security Rules, which protect health information held by healthcare providers, health plans, and their business associates.
    Who can file: Anyone whose HIPAA rights may have been violated by a covered entity (healthcare provider, health plan, or healthcare clearinghouse)
    What you need: Name of the entity, description of the violation, date of the incident, and your contact information. Must file within 180 days of the violation.
    What to expect: HHS OCR investigates and may require the entity to take corrective action. Does not provide individual compensation. Serious violations can result in civil monetary penalties.
    File a complaint →

Provision details

Document information
Document
Perplexity API Terms of Service
Entity
Perplexity AI
Document last updated
May 11, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-013646
Document ID
CA-D-00761
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
2cce8939aea0b3bb7eb2569935589c802dd198134cfb395548e9549323755a2d
Analysis generated
July 9, 2026 03:38 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Perplexity AI
Document: Perplexity API Terms of Service
Record ID: CA-P-013646
Captured: 2026-07-09 03:38:46 UTC
SHA-256: 2cce8939aea0b3bb…
URL: https://conductatlas.com/platform/perplexity-ai/perplexity-api-terms-of-service/provision/CA-P-013646/hipaa-protected-health-information-prohibition/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Perplexity AI's HIPAA Protected Health Information Prohibition clause do?

Without a Business Associate Agreement, any use of the Services involving Protected Health Information is prohibited, creating a compliance risk for customers operating in healthcare-adjacent contexts.

How does this clause affect you?

Under this clause, Customers are contractually prohibited from transmitting or processing Protected Health Information via the API unless a Business Associate Agreement is separately executed with Perplexity. The agreement does not indicate whether Perplexity offers a BAA as a standard commercial option.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 245 platforms. See the full comparison.

Is ConductAtlas affiliated with Perplexity AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Perplexity AI.