Patreon · Patreon Terms of Use

Mandatory Arbitration and Class Action Waiver

High severity
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What it is

Instead of going to court, you must resolve legal disputes with Patreon through a private arbitration process. You also cannot join a class action lawsuit against Patreon. You can opt out, but only within 30 days of creating your account.

Consumer impact (what this means for users)

This provision means that if Patreon withholds your earnings, misuses your data, or otherwise harms you, you cannot sue them in a public court or band together with other affected users — you must pursue your claim alone through a private arbitration process that tends to favor repeat corporate participants.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Within 30 days
    Within 30 days of first registering your Patreon account, send an email to legal@patreon.com stating that you wish to opt out of the mandatory arbitration agreement. Include your full name and the email address associated with your Patreon account.

Cross-platform context

See how other platforms handle Mandatory Arbitration and Class Action Waiver and similar clauses.

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Why it matters (compliance & risk perspective)

Mandatory arbitration removes your right to a jury trial and blocks you from joining class action lawsuits, which are often the only practical way for individuals to hold large companies accountable for widespread harms.

View original clause language
You and Patreon agree to resolve any disputes between us through binding individual arbitration rather than in court or through a class action. You have a right to opt out of this agreement to arbitrate. If you want to opt out, you must notify us in writing within 30 days of first registering your account.

Institutional analysis (Compliance & legal intelligence)

REGULATORY FRAMEWORK: This provision implicates the Federal Arbitration Act (9 U.S.C. §§1–16) as the governing statute for enforceability. The CFPB's 2017 arbitration rule (since repealed by Congress) and the FTC Act Section 5 remain relevant for assessing whether the opt-out mechanism is sufficiently conspicuous. State law challenges may arise under McGill v. Citibank (California Supreme Court) for public injunctive relief claims, which California courts have held cannot be waived by arbitration agreement.

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Applicable agencies

  • FTC
    The FTC has authority under Section 5 of the FTC Act to challenge unfair or deceptive practices related to mandatory arbitration clauses and class action waivers in consumer contracts.
    File a complaint →
  • State AG
    State Attorneys General in California and other states have authority under state UDAP statutes to challenge pre-dispute arbitration clauses that may be unconscionable or insufficiently disclosed.
    File a complaint →

Provision details

Document information
Document
Patreon Terms of Use
Entity
Patreon
Document last updated
April 29, 2026
Tracking information
First tracked
April 27, 2026
Last verified
April 27, 2026
Record ID
CA-P-003497
Document ID
CA-D-00179
Evidence Provenance
Source URL
Wayback Machine
SHA-256
49410d1fc61d355d5d8bcb031164e3be6c68e6d00cf98bfc8af4cdcde42bfc25
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Patreon | Document: Patreon Terms of Use | Record: CA-P-003497
Captured: 2026-04-27 13:52:38 UTC | SHA-256: 49410d1fc61d355d…
URL: https://conductatlas.com/platform/patreon/patreon-terms-of-use/mandatory-arbitration-and-class-action-waiver/
Accessed: May 2, 2026
Classification
Severity
High
Categories

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