Provision record
Palantir · Palantir Privacy Statement · View original document ↗

Customer data requests redirected to relevant customer

Medium severity Explicit document language Common · 297 of 352 platforms
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This analysis describes what Palantir's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Jun 10, 2026

The updated Privacy Statement now authorizes Palantir to disclose personal data to promotional code partners who may then contact you if you sign up for a Palantir service using their code. This establishes a new third-party contact pathway not previously disclosed in the policy. The terms do not specify how frequently partners may contact you, what data is included in the disclosure, or whether you can opt out of partner contact after signing up.

View change record →

How other platforms handle this

Stripe Medium

If we rely on certain legal bases (such as "legal obligation" or "contractual necessity") and you do not provide us with your Personal Data, we may not be able to lawfully provide you services.

DoorDash Medium

By placing an order, you acknowledge and agree that, if the Merchant is responsible for the delivery of an order, the Merchant may use your Personal Information to facilitate the delivery of the order to you...

Grubhub Medium

To the extent that the rules or terms of those promotions concerning the treatment of your personal information conflict with this Privacy Policy, the rules of those promotions will control.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If your request relates to Personal Information that we process about you as a service provider or contractor on behalf of a customer, please direct your request to our relevant customer.

Excerpt from Palantir's Privacy Statement

Provision details

Document information
Document
Palantir Privacy Statement
Entity
Palantir
Tracking information
First captured by ConductAtlas
April 29, 2026
Text quoted from version
CA-V-006792, captured Sept. 11, 2026
Record ID
CA-P-069739
Document ID
CA-D-000496
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006792)
b360211ad9eff44a6fdc8aa7a1b87bef4021ae3127c1ed4f4f8736eb6239672b
Analysis generated
July 9, 2026 08:24 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-006792 (checked Oct. 5, 2026)
Citation Record
Entity: Palantir
Document: Palantir Privacy Statement
Record ID: CA-P-069739
Version: CA-V-006792
Captured: 2026-09-11 01:00:39 UTC
SHA-256: b360211ad9eff44a…
URL: https://conductatlas.com/platform/palantir/palantir-privacy-statement/provision/CA-P-069739/customer-data-requests-redirected-to-relevant-customer/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Palantir's Customer data requests redirected to relevant customer clause do?

The clause states: “If your request relates to Personal Information that we process about you as a service provider or contractor on behalf of a customer, please direct your request to our relevant customer.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 297 platforms. See the full comparison.

Is ConductAtlas affiliated with Palantir?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Palantir.