OpenAI · Terms of Use (ROW)

Minimum Age Requirement (COPPA Compliance)

High severity
Share 𝕏 Share in Share

What it is

You must be at least 13 years old or the minimum age required in your country to consent to use the Services. If you are under 18 you must have your parent or guardian's permission to use the Services.

Why it matters

Without a robust age verification system, minors may access the service in violation of these terms, exposing them to AI-generated content risks and creating COPPA liability for OpenAI if children's personal data is collected without verifiable parental consent.

Consumer impact

OpenAI's Terms of Use give the company a broad license to use content you submit — including your conversations with ChatGPT — to train and improve its AI models, which means your personal inputs could influence future AI behavior at scale. The mandatory arbitration clause and class action waiver significantly limit your ability to seek collective legal remedies if something goes wrong, a provision that may surprise many everyday users. You can opt out of having your data used for model training by going to Settings > Data Controls in your ChatGPT account and disabling 'Improve the model for everyone.'

Applicable agencies

  • FTC
    The FTC is the primary enforcement authority for COPPA (16 C.F.R. Part 312) and has enforcement authority over OpenAI's age verification and children's data collection practices.
    File a complaint →

Provision details

Document information
Document
Terms of Use (ROW)
Entity
OpenAI
Document last updated
March 5, 2026
Tracking information
First tracked
March 10, 2026
Last verified
April 4, 2026
Record ID
CA-P-001991
Document ID
CA-D-00007
Evidence Provenance
Source URL
Wayback Machine
SHA-256
3a064f11bc2cb0f491e5ad76938f2712026c1d020c9f8b50528f8c7b639a4f7f
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: OpenAI | Document: Terms of Use (ROW) | Record: CA-P-001991
Captured: 2026-03-10 03:31:52 UTC | SHA-256: 3a064f11bc2cb0f4…
URL: https://conductatlas.com/platform/openai/terms-of-use-row/minimum-age-requirement-coppa-compliance/
Accessed: April 4, 2026
Classification
Severity
High
Categories

Other provisions in this document