You and OpenAI agree to resolve any claims arising from these Terms or our Services through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below. You also waive your right to participate in a class action lawsuit or class-wide arbitration.
This clause removes your right to sue OpenAI in court and prevents you from joining with other affected users in a class action, which is often the only practical way to seek compensation for small but widespread harms.
OpenAI's Terms of Use give the company a broad license to use content you submit — including your conversations with ChatGPT — to train and improve its AI models, which means your personal inputs could influence future AI behavior at scale. The mandatory arbitration clause and class action waiver significantly limit your ability to seek collective legal remedies if something goes wrong, a provision that may surprise many everyday users. You can opt out of having your data used for model training by going to Settings > Data Controls in your ChatGPT account and disabling 'Improve the model for everyone.'