We implement technical, administrative, and organizational measures designed to protect your Personal Data against unauthorized access, loss, destruction, or alteration. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
The disclaimer that security cannot be guaranteed means that in the event of a data breach, OpenAI's liability may be limited, and sensitive conversation data could be exposed.
OpenAI collects extensive personal data including conversation content, audio and image inputs, device identifiers, location data, and usage logs across all its services, and may use this data to train AI models unless users opt out. This creates a meaningful privacy risk because sensitive information shared in conversations β health queries, financial details, personal communications β could indirectly influence model outputs. You can opt out of conversation data being used for AI training by navigating to Settings > Data Controls in your ChatGPT account and disabling 'Improve the model for everyone'.