OpenAI · Privacy Policy (ROW)

Children's Age Restriction

High severity
Share 𝕏 Share in Share

What it is

Our services are not directed to children under 13. We do not knowingly collect Personal Data from children under 13. If you believe we have collected Personal Data from a child under 13, please contact us and we will promptly delete the information.

Why it matters

Without robust age verification mechanisms, children under 13 may access ChatGPT and have their data collected in violation of COPPA, creating legal and safety risks.

Consumer impact

OpenAI collects extensive personal data including conversation content, audio and image inputs, device identifiers, location data, and usage logs across all its services, and may use this data to train AI models unless users opt out. This creates a meaningful privacy risk because sensitive information shared in conversations β€” health queries, financial details, personal communications β€” could indirectly influence model outputs. You can opt out of conversation data being used for AI training by navigating to Settings > Data Controls in your ChatGPT account and disabling 'Improve the model for everyone'.

Applicable agencies

  • FTC
    The FTC enforces COPPA (Children's Online Privacy Protection Act) and can take action against companies that collect data from children under 13 without verifiable parental consent.
    File a complaint →

Provision details

Document information
Document
Privacy Policy (ROW)
Entity
OpenAI
Document last updated
March 5, 2026
Tracking information
First tracked
March 10, 2026
Last verified
April 4, 2026
Record ID
CA-P-001984
Document ID
CA-D-00006
Evidence Provenance
Source URL
Wayback Machine
SHA-256
f3c083059dff1a3f26f2ce10f0072ca60f38c6921517ae6dd07e528e4bfc7ce2
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: OpenAI | Document: Privacy Policy (ROW) | Record: CA-P-001984
Captured: 2026-03-10 03:38:17 UTC | SHA-256: f3c083059dff1a3f…
URL: https://conductatlas.com/platform/openai/privacy-policy-row/childrens-age-restriction/
Accessed: April 4, 2026
Classification
Severity
High
Categories

Other provisions in this document