OpenAI · Privacy Policy (ROW)

AI Model Training on User Content

High severity
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What it is

We may use your Personal Data to develop, improve, and train our AI models and services. If you use our non-API consumer services like ChatGPT, we may use your content to train our models. You can opt-out of your content being used to train our models by following the instructions in the 'Data Controls' section below.

Why it matters

Sensitive personal information you share in conversations — including health questions, financial details, or private communications — could be used to shape future AI behavior.

Consumer impact

OpenAI collects extensive personal data including conversation content, audio and image inputs, device identifiers, location data, and usage logs across all its services, and may use this data to train AI models unless users opt out. This creates a meaningful privacy risk because sensitive information shared in conversations — health queries, financial details, personal communications — could indirectly influence model outputs. You can opt out of conversation data being used for AI training by navigating to Settings > Data Controls in your ChatGPT account and disabling 'Improve the model for everyone'.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Log into ChatGPT, click your profile icon, go to Settings, select Data Controls, and toggle off 'Improve the model for everyone' to stop your conversations being used for AI training.

Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive data practices under Section 5 of the FTC Act, including inadequate disclosure of AI training data use.
    File a complaint →

Provision details

Document information
Document
Privacy Policy (ROW)
Entity
OpenAI
Document last updated
March 5, 2026
Tracking information
First tracked
March 10, 2026
Last verified
April 4, 2026
Record ID
CA-P-001981
Document ID
CA-D-00006
Evidence Provenance
Source URL
Wayback Machine
SHA-256
f3c083059dff1a3f26f2ce10f0072ca60f38c6921517ae6dd07e528e4bfc7ce2
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: OpenAI | Document: Privacy Policy (ROW) | Record: CA-P-001981
Captured: 2026-03-10 03:38:17 UTC | SHA-256: f3c083059dff1a3f…
URL: https://conductatlas.com/platform/openai/privacy-policy-row/ai-model-training-on-user-content/
Accessed: April 4, 2026
Classification
Severity
High
Categories

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