OpenAI · OpenAI Privacy Policy

User Rights — Access, Deletion, Correction, Portability

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What it is

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or port your data. You can exercise these rights by visiting our Privacy Portal at privacy.openai.com or by emailing us at privacy@openai.com.

Why it matters

These rights are legally enforceable in the EU, UK, and California, and OpenAI has provided specific channels to exercise them — making it important for users to know these options exist.

Consumer impact

OpenAI collects your chat inputs and outputs, usage data, device identifiers, and location information when you use ChatGPT or other OpenAI services, and may use this data to train its AI models. Human employees may also review your conversations for safety and quality purposes, meaning your chats are not entirely private. You can opt out of having your data used for AI model training by submitting a request at privacy.openai.com/data-controls.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Export Your Data
    Visit privacy.openai.com and submit a data access or portability request. OpenAI must respond within 30 days (EU) or 45 days (California).
  • Delete Your Data
    Email privacy@openai.com to request deletion of your personal data. State clearly which data you want deleted and your account details.

Applicable agencies

  • FTC
    The FTC has enforcement authority over failures to honor stated privacy rights under FTC Act Section 5 deceptive practices standards.
    File a complaint →
  • State AG
    State attorneys general in California and other states with comprehensive privacy laws have authority to enforce data subject rights obligations under CCPA/CPRA and equivalent state statutes.
    File a complaint →

Provision details

Document information
Document
OpenAI Privacy Policy
Entity
OpenAI
Document last updated
March 24, 2026
Tracking information
First tracked
March 6, 2026
Last verified
April 4, 2026
Record ID
CA-P-002006
Document ID
CA-D-00010
Evidence Provenance
Source URL
Wayback Machine
SHA-256
90ad72975ac0d9d86d724561a29d464c061ec09345abf2fde0eccd43d6205bcf
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: OpenAI | Document: OpenAI Privacy Policy | Record: CA-P-002006
Captured: 2026-03-06 20:23:45 UTC | SHA-256: 90ad72975ac0d9d8…
URL: https://conductatlas.com/platform/openai/openai-privacy-policy/user-rights-access-deletion-correction-portability/
Accessed: April 4, 2026
Classification
Severity
Medium
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