Provision record
Nintendo · Nintendo Terms of Use · View original document ↗

Mandatory Individual Arbitration and Class Action Waiver

High severity High confidence Explicit document language Unique · 0 of 352 platforms
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Document Record

What it is

The agreement requires that most disputes between users and Nintendo be resolved through individual binding arbitration administered by the AAA, not through court proceedings or class actions. If the class action waiver is found unenforceable, the entire arbitration section becomes void.

This analysis describes what Nintendo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision requires disputes to proceed through individual AAA arbitration rather than court litigation, and prohibits users from joining class actions or representative proceedings. The severability mechanism means that a successful challenge to the class action waiver in any jurisdiction would void the arbitration clause in its entirety.

Clause Stability Stable

0
Changes
5
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this clause, users who do not opt out within 30 days of first use must resolve most disputes with Nintendo through individual arbitration rather than court proceedings. The agreement requires arbitration to be conducted in individual capacities only, and the parties waive the right to file a class action or seek class-based relief.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Within 30 days
    Write a notice stating your decision to opt out of the arbitration and class action waiver provisions of Section 13. Send the written notice via mail to Nintendo of America Inc., Attn: CS Admin, 4600 150th Ave NE, Redmond, WA 98052 within 30 days of first using the Services.

Cross-platform context

See how other platforms handle Mandatory Individual Arbitration and Class Action Waiver and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
Any matter we are unable to resolve and all disputes or claims arising out of or relating to these Terms or your use of the Services (each, a 'Claim'), with the exception of the matters described in section 13(d) below, shall be finally settled by binding arbitration administered by the American Arbitration Association in accordance with the provisions of its Commercial Arbitration Rules and the supplementary procedures for consumer related disputes of the American Arbitration Association (the 'AAA'), excluding any rules or procedures governing or permitting class actions. The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve all Claims. ANY SUCH ARBITRATION SHALL BE CONDUCTED BY THE PARTIES IN THEIR INDIVIDUAL CAPACITIES ONLY AND NOT AS A CLASS ACTION OR OTHER REPRESENTATIVE ACTION, AND THE PARTIES WAIVE THEIR RIGHT TO FILE A CLASS ACTION OR SEEK RELIEF ON A CLASS BASIS. If any court or arbitrator determines that the class action waiver set forth in the preceding sentence is void or unenforceable for any reason or that an arbitration can proceed on a class basis, then the arbitration provision set forth in this Section 13 shall be deemed null and void in its entirety and the parties shall be deemed to have not agreed to arbitrate Claims.

Excerpt from Nintendo's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: Mandatory arbitration clauses and class action waivers in consumer contracts engage the FTC Act and have been subject to regulatory scrutiny by the CFPB under its rulemaking authority over arbitration agreements in …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Provision details

Document information
Document
Nintendo Terms of Use
Entity
Nintendo
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
July 9, 2026
Record ID
CA-P-014260
Document ID
CA-D-00187
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
417af3b8a2ea4de8c74cfdd5577c4379c77f483284bd3966f787928df75a6042
Analysis generated
May 7, 2026 17:30 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Nintendo
Document: Nintendo Terms of Use
Record ID: CA-P-014260
Captured: 2026-05-07 17:30:11 UTC
SHA-256: 417af3b8a2ea4de8…
URL: https://conductatlas.com/platform/nintendo/nintendo-terms-of-use/provision/CA-P-014260/mandatory-individual-arbitration-and-class-action-waiver/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Nintendo's Mandatory Individual Arbitration and Class Action Waiver clause do?

This provision requires disputes to proceed through individual AAA arbitration rather than court litigation, and prohibits users from joining class actions or representative proceedings. The severability mechanism means that a successful challenge to the class action waiver in any jurisdiction would void the arbitration clause in its entirety.

How does this clause affect you?

Under this clause, users who do not opt out within 30 days of first use must resolve most disputes with Nintendo through individual arbitration rather than court proceedings. The agreement requires arbitration to be conducted in individual capacities only, and the parties waive the right to file a class action or seek class-based relief.

Is ConductAtlas affiliated with Nintendo?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Nintendo.