The policy discloses that Nextdoor shares member personal information with service providers including generative AI vendors, who are described as contractually restricted to using the data only to provide services to Nextdoor and prohibited from using it for their own purposes.
This analysis describes what Nextdoor's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The inclusion of generative AI as a named service provider category is a specific disclosure that member personal information may be processed by generative AI systems; the contractual restriction described does not specify which data categories are processed by which vendor types, leaving the scope of AI-involved data processing unspecified beyond the general contractual limitation.
Interpretive note: The policy does not specify which data categories are processed by generative AI vendors or in what product contexts, leaving the operational scope of AI-involved processing ambiguous.
The updated footer no longer includes a direct link to the 'Do not Sell or Share My Personal Data' page. Previously, this link provided quick access to California Consumer Privacy Act (CCPA) opt-out controls from the footer menu. Users can likely still access these controls through the main Privacy Policy page or dedicated privacy settings, but the removal eliminates a prominent, footer-based navigation shortcut. You should verify whether this opt-out functionality remains accessible through other menu locations or settings.
View change record →Under these terms, Nextdoor may share member personal information with generative AI service providers, subject to contractual restrictions limiting those providers to processing data only on Nextdoor's behalf and prohibiting independent use of the data.
Cross-platform context
See how other platforms handle Generative AI Service Provider Data Processing and similar clauses.
Compare across platforms →"These service providers and data processors are contractually obligated to use personal information only to provide their service to us, and are contractually prohibited from using it for their own purposes. They provide a variety of services, including payment processing, information technology, generative artificial intelligence, cybersecurity, fraud prevention, hosting, customer relationship management and support, communications delivery, marketing, advertising, measurement, and website and mobile application analytics.Excerpt from Nextdoor's Privacy Policy
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The inclusion of generative AI as a named service provider category is a specific disclosure that member personal information may be processed by generative AI systems; the contractual restriction described does not specify which data categories are processed by which vendor types, leaving the scope of AI-involved data processing unspecified beyond the general contractual limitation.
Under these terms, Nextdoor may share member personal information with generative AI service providers, subject to contractual restrictions limiting those providers to processing data only on Nextdoor's behalf and prohibiting independent use of the data.
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