Netflix · Netflix Privacy Statement

Broad Automatic Data Collection on Service Use

Medium severity
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What it is

We automatically collect the following categories of personal information in connection with your use of the Netflix service: Netflix account/profile information, purchase information, usage information, advertising information, device and network information, and communications.

Why it matters

The breadth of automatic collection — spanning playback events, app clicks, text input, page views, camera access, crash reports, and network device identifiers — goes beyond what many users would expect and creates a detailed behavioral profile.

Consumer impact

Netflix collects a wide range of personal data including viewing history, device identifiers, payment information, and behavioral data inferred from your activity on third-party websites and apps, particularly for users on the ad-supported plan. Users have rights to access, correct, delete, and export their data, and can control certain advertising preferences, but the policy's vague retention language and broad third-party data sharing create residual privacy risk. You can manage your advertising and data preferences by visiting your Netflix account settings at netflix.com and navigating to 'Privacy and Data Settings'.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Export Your Data
    Log in to Netflix, go to Account > Security and Privacy > Download your personal information, and submit a request to see all data Netflix has automatically collected about you.

Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive data collection practices under FTC Act Section 5, including inadequate disclosure of automatic data collection scope.
    File a complaint →

Provision details

Document information
Document
Netflix Privacy Statement
Entity
Netflix
Document last updated
March 24, 2026
Tracking information
First tracked
March 6, 2026
Last verified
April 4, 2026
Record ID
CA-P-002183
Document ID
CA-D-00039
Evidence Provenance
Source URL
Wayback Machine
SHA-256
63db826d813d50a664f688c55e0c6cb157764e89081653a9fdecbc2729f84cdc
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Netflix | Document: Netflix Privacy Statement | Record: CA-P-002183
Captured: 2026-03-06 20:38:49 UTC | SHA-256: 63db826d813d50a6…
URL: https://conductatlas.com/platform/netflix/netflix-privacy-statement/broad-automatic-data-collection-on-service-use/
Accessed: April 5, 2026
Classification
Severity
Medium
Categories

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