Netflix disclaims all liability for any damages you suffer — including physical injury — as a result of using the service, to the fullest extent the law allows.
If you are harmed as a result of using Netflix — including through defects in the service, security failures, or even personal injury — this clause attempts to prevent you from recovering any financial compensation from Netflix, though courts in many states will not enforce this to its full extent.
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Compare across platforms →This sweeping liability exclusion attempts to eliminate Netflix's financial responsibility even for personal injury arising from use of the service, which is unusually broad and may be unenforceable in several jurisdictions.
1) REGULATORY FRAMEWORK: Limitation of liability clauses in consumer contracts are subject to the Uniform Commercial Code (UCC §2-719) for goods and common law unconscionability doctrine for services. In the UK, the Consumer Rights Act 2015 (Section 65) renders void any limitation of liability for death or personal injury caused by negligence — the personal injury exclusion in this clause is therefore void for UK consumers. EU Directive 93/13/EEC on unfair contract terms prohibits clauses that inappropriately limit liability to the detriment of consumers. California Civil Code §1668 voids contractual limitations on liability for fraud, willful injury, or violations of law. 2)
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