Microsoft · Responsible AI

AI Safety and Reliability Commitment

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What it is

Microsoft commits that its AI systems should behave as intended, be safe to use, and be resilient to errors or unexpected conditions — and that AI should not cause unintended harm.

Why it matters

For consumers, this means Microsoft publicly accepts responsibility for designing AI that won't malfunction in dangerous ways, which is especially important in AI used in healthcare, safety-critical infrastructure, or autonomous systems.

Institutional analysis (Compliance & legal intelligence)

Safety and reliability requirements are directly addressed by the EU AI Act's risk classification framework for high-risk AI systems and by sector-specific regulations in healthcare (FDA AI guidance), aviation, and finance; compliance teams should map product-level safety measures against these requirements.

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Consumer impact

This document describes Microsoft's voluntary ethical commitments for how it develops and deploys AI, including commitments to fairness, privacy, and transparency in its AI systems. For everyday consumers, this means Microsoft publicly asserts it designs AI with safety and inclusiveness in mind, though the document does not create enforceable legal rights for individual users. The practical impact on your data, finances, or safety depends on the specific Microsoft products you use and the separate terms and privacy policies governing them.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Responsible AI
Entity
Microsoft
Document last updated
March 5, 2026
Tracking information
First tracked
March 5, 2026
Last verified
March 9, 2026
Record ID
CA-P-00003006
Document ID
CA-D-00003
Evidence Provenance
Source URL
Wayback Machine
SHA-256
aa3fee995909e642a2c39c8fed5902bd2185b49674da8449bd0dbad397a98b1c
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Microsoft | Document: Responsible AI | Record: CA-P-00003006
Captured: 2026-03-05 09:35:37 UTC | SHA-256: aa3fee995909e642…
URL: https://conductatlas.com/platform/microsoft/responsible-ai/ai-safety-and-reliability-commitment/
Accessed: April 4, 2026
Classification
Severity
Medium
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