The EU AI Act creates legally enforceable rights for people affected by high-risk AI systems, and Microsoft's commitment to comply means EU users in particular gain concrete legal protections.
Microsoft's AI Governance Framework establishes commitments to build AI systems that are fair, transparent, and subject to human oversight, which affects how AI-powered features in products like Microsoft 365, Bing, and Azure behave toward consumers. The framework includes privacy protections and restrictions on high-risk AI uses, meaning Microsoft has pledged not to deploy certain AI capabilities that could cause significant harm. You can review Microsoft's Responsible AI principles and submit feedback or concerns through Microsoft's official support and privacy portals at privacy.microsoft.com.
Search "[your state] attorney general consumer complaint" to find your state's direct complaint form