The quality and provenance of training data directly determines whether AI systems are fair, accurate, and respectful of privacy — poor data governance is a primary source of AI harm.
Consumer impact
Microsoft's AI Governance Framework establishes commitments to build AI systems that are fair, transparent, and subject to human oversight, which affects how AI-powered features in products like Microsoft 365, Bing, and Azure behave toward consumers. The framework includes privacy protections and restrictions on high-risk AI uses, meaning Microsoft has pledged not to deploy certain AI capabilities that could cause significant harm. You can review Microsoft's Responsible AI principles and submit feedback or concerns through Microsoft's official support and privacy portals at privacy.microsoft.com.
What you can do
⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
Export Your Data
Within 30 days
Log in to privacy.microsoft.com and use the privacy dashboard to request a copy of your personal data held by Microsoft, including data that may have been used in AI training processes.
Applicable agencies
Federal Trade Commission (ftc)
Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
Who can file: Anyone affected by the company's practices (US or international)
What you need: Your account details, a timeline of relevant events, and a description of the specific issue
What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation