Microsoft · Microsoft Privacy Statement (Legacy)

Windows Diagnostic Data Collection

Medium severity
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What it is

Required diagnostic data is the minimum data necessary to help keep Windows secure, up to date, and performing as expected. Optional diagnostic data includes additional details about your device, its settings, capabilities, and device health. We use this data to improve and personalize your experience.

Why it matters

Even at the minimum 'Required' level, Microsoft collects device identifiers, error logs, and hardware information; the 'Optional' level significantly expands the scope of data collection to include detailed application usage and browsing behaviour within Microsoft apps.

Consumer impact

Microsoft collects a wide range of personal data — including location, voice recordings, search queries, browsing history, and content you create — across all its products and uses this data for advertising personalisation, AI training, and product improvement. Users with a Microsoft account have rights to access, correct, delete, and export their data, and can opt out of interest-based advertising, but many data uses are bundled under broad legitimate interest or contractual necessity grounds that cannot be individually declined. You can review, download, and delete your personal data, and adjust advertising and diagnostic data settings, by visiting the Microsoft Privacy Dashboard at account.microsoft.com/privacy.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Export Your Data
    Open Windows Settings, navigate to Privacy & Security, then Diagnostics & Feedback, and switch Diagnostic Data to 'Required' to minimise collection. You can also view collected diagnostic data using the Diagnostic Data Viewer app.

Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive practices related to undisclosed or non-consensual background data collection from consumer devices under FTC Act Section 5.
    File a complaint →

Provision details

Document information
Document
Microsoft Privacy Statement (Legacy)
Entity
Microsoft
Document last updated
March 5, 2026
Tracking information
First tracked
April 1, 2026
Last verified
April 4, 2026
Record ID
CA-P-002055
Document ID
CA-D-00001
Evidence Provenance
Source URL
Wayback Machine
SHA-256
53438792c608fb8300a22a50aa22e6de5e810a38ca3fbef41d76b85849529496
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Microsoft | Document: Microsoft Privacy Statement (Legacy) | Record: CA-P-002055
Captured: 2026-04-01 13:59:02 UTC | SHA-256: 53438792c608fb83…
URL: https://conductatlas.com/platform/microsoft/microsoft-privacy-statement-legacy/windows-diagnostic-data-collection/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

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