Microsoft Copilot · Microsoft Copilot Terms of Service

Age Restriction and Parental Consent (COPPA)

High severity
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What it is

Microsoft's Services are not for use by children under the age of 13. If you are under 13, please do not use the Services. If you are between the ages of 13 and 18 (or the age of legal majority in your jurisdiction), you may only use the Services under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

Why it matters

This age restriction is legally significant under COPPA and affects how families set up Microsoft accounts for children — if a child under 13 uses the services without proper parental consent setup, Microsoft is not liable for any resulting data collection or harms.

Consumer impact

This agreement significantly affects consumers by requiring US-based users to resolve disputes through binding arbitration rather than in court unless they actively opt out within 30 days, eliminating class action rights for those who miss the deadline. Microsoft retains broad rights to modify, suspend, or terminate services and accounts without prior notice in many circumstances, and acquires a wide license to use content users submit through its services. You can opt out of the arbitration clause by sending a written notice to Microsoft Corporation, ATTN: CELA Arbitration Opt-Out, One Microsoft Way, Redmond, WA 98052 within 30 days of first accepting the agreement.

Applicable agencies

  • FTC
    The FTC is the primary enforcement authority for COPPA violations, and Microsoft paid a $20M FTC COPPA settlement in 2023 related to Xbox, establishing direct enforcement precedent for Microsoft's child data practices.
    File a complaint →

Provision details

Document information
Document
Microsoft Copilot Terms of Service
Entity
Microsoft Copilot
Document last updated
March 24, 2026
Tracking information
First tracked
March 6, 2026
Last verified
April 4, 2026
Record ID
CA-P-002082
Document ID
CA-D-00017
Evidence Provenance
Source URL
Wayback Machine
SHA-256
9e6fea13d11180a77c251a015d9205d45a483988a877f87cabb0e937e10c6b21
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Microsoft Copilot | Document: Microsoft Copilot Terms of Service | Record: CA-P-002082
Captured: 2026-03-06 20:21:09 UTC | SHA-256: 9e6fea13d11180a7…
URL: https://conductatlas.com/platform/microsoft-copilot/microsoft-copilot-terms-of-service/age-restriction-and-parental-consent-coppa/
Accessed: April 4, 2026
Classification
Severity
High
Categories

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