Provision record
Luma AI · Luma AI Privacy Policy · View original document ↗

Enterprise Customer Processor Exclusion

High confidence Common · 290 of 343 platforms

Key Facts · in the document’s own words

When does Luma AI's Privacy Policy not apply?
“This Privacy Policy does not apply where Luma acts as a processor or service provider on behalf of enterprise customers. In that context, our processing of your personal information is subject to our agreements with the enterprise customer.”
Version CA-V-006793, captured Sept. 11, 2026 · live source ↗
Our reading, not the document’s words
Luma AI's Privacy Policy does not apply where Luma AI acts as a processor or service provider on behalf of enterprise customers, and in that context processing of personal information is governed by Luma AI's agreements with the enterprise customer.
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This analysis describes what Luma AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Users whose data is processed by Luma AI on behalf of an enterprise customer are not protected by this Privacy Policy; their rights and protections depend instead on the enterprise customer's separate agreement with Luma AI.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

If Luma AI is processing your personal information on behalf of an enterprise customer, this Privacy Policy does not apply to that processing, and your protections are determined by agreements between Luma AI and that enterprise customer.

How other platforms handle this

Anyscale

This warranty will not apply if the error or non-conformance was caused by misuse of the Platform Services, modifications to the Platform Services by Customer or any third party, or third-party hardware, software, or services...

OpenAI

These Terms contain the entire agreement between you and OpenAI regarding the Services and, other than any Service-specific terms, supersedes any prior or contemporaneous agreements between you and OpenAI.

Kling AI

If any provisions from this Policy are in conflict with any applicable laws, such provisions will be replaced by provisions of the same purport that reflects the original intention of the provision, to the extent permissible under the applicable laws.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
This Privacy Policy does not apply where Luma acts as a processor or service provider on behalf of enterprise customers. In that context, our processing of your personal information is subject to our agreements with the enterprise customer.

Excerpt from Luma AI's Privacy Policy

Provision details

Document information
Document
Luma AI Privacy Policy
Entity
Luma AI
Date stated by the document
April 20, 2026
As printed in Luma AI’s text (version CA-V-006793), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
April 29, 2026
Text quoted from version
CA-V-006793, captured Sept. 11, 2026
Record ID
CA-P-046071
Document ID
CA-D-000497
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006793)
d08a31125528941dbb9d2826506a6eb4bc91d5b8758cbef9399dcfd12b53d304
Analysis generated
May 10, 2026 20:49 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006793, captured Sept. 11, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Luma AI
Document: Luma AI Privacy Policy
Record ID: CA-P-046071
Version: CA-V-006793
Captured: 2026-09-11 01:00:44 UTC
SHA-256: d08a31125528941d…
URL: https://conductatlas.com/platform/luma-ai/luma-ai-privacy-policy/provision/CA-P-046071/enterprise-customer-processor-exclusion/
Accessed: Oct. 28, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does Luma AI's Enterprise Customer Processor Exclusion clause do?

Users whose data is processed by Luma AI on behalf of an enterprise customer are not protected by this Privacy Policy; their rights and protections depend instead on the enterprise customer's separate agreement with Luma AI.

How does this clause affect you?

If Luma AI is processing your personal information on behalf of an enterprise customer, this Privacy Policy does not apply to that processing, and your protections are determined by agreements between Luma AI and that enterprise customer.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Luma AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Luma AI.