Provision record
Leonardo AI · Leonardo AI Terms of Service · View original document ↗

Subscription, Payment, and Refund Terms

Medium severity Medium confidence Explicit document language Common · 230 of 352 platforms
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Document Record

What it is

The agreement establishes that paid subscriptions are billed in advance on a recurring monthly or annual basis and renew automatically at the end of each billing cycle unless the user cancels through account settings or customer support.

This analysis describes what Leonardo AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes automatic renewal of paid subscriptions without specifying a minimum advance notice period to users before renewal, which is operationally significant for users on annual billing cycles. The absence of a stated refund policy within the ToS requires users to consult separate documentation for refund eligibility.

Interpretive note: The ToS does not specify advance notice periods for renewal charges or detailed refund terms; these may be addressed in separate billing or subscription policy documentation not included in this document.

Consumer impact (what this means for users)

Under these terms, subscriptions automatically renew on a recurring basis unless cancelled by the user before the end of the billing period. The agreement does not specify within this clause the advance notice Leonardo AI will provide before renewal charges, or the applicable refund policy for cancelled or terminated subscriptions.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Cancel Subscription
    Cancel your subscription before the renewal date through your online account management page on the Leonardo AI platform, or contact customer support via the platform's help channels to request cancellation.

How other platforms handle this

Tinder Medium

If you do not timely cancel your subscription, your subscription will be renewed at the full price as indicated when the purchase was made, without any additional action by you, and you authorize us to charge your payment method for these amounts.

Perplexity AI Medium

You also authorize us to retry any failed authorizations. We may use data provided to us by our partners to determine when to schedule such retries.

ActiveCampaign Medium

Any renewal of your AC WhatsApp Service subscription or your WhatsApp Credit Subscription will be at the then current prices listed on, or otherwise accessible via, the ActiveCampaign Pricing page without applying any prior discount.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Some parts of the Service are billed on a subscription basis. You will be billed in advance on a recurring and periodic basis. Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription. Your Subscription will automatically renew at the end of each billing period unless you cancel your Subscription or Leonardo AI cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting our customer support team.

Excerpt from Leonardo AI's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: Auto-renewal provisions engage FTC guidelines on negative option marketing (which require clear disclosure of renewal terms and cancellation procedures), EU consumer law requirements on pre-contractual information, and state-level auto-renewal laws including California's …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Provision details

Document information
Document
Leonardo AI Terms of Service
Entity
Leonardo AI
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-012867
Document ID
CA-D-00481
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
37030f8a6e3b68bfb98ba3acccd4835310288699691b3f081cd0e030e2c58bad
Analysis generated
May 21, 2026 02:22 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Leonardo AI
Document: Leonardo AI Terms of Service
Record ID: CA-P-012867
Captured: 2026-05-21 02:22:11 UTC
SHA-256: 37030f8a6e3b68bf…
URL: https://conductatlas.com/platform/leonardo-ai/leonardo-ai-terms-of-service/provision/CA-P-012867/subscription-payment-and-refund-terms/
Accessed: Sept. 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Leonardo AI's Subscription, Payment, and Refund Terms clause do?

This provision establishes automatic renewal of paid subscriptions without specifying a minimum advance notice period to users before renewal, which is operationally significant for users on annual billing cycles. The absence of a stated refund policy within the ToS requires users to consult separate documentation for refund eligibility.

How does this clause affect you?

Under these terms, subscriptions automatically renew on a recurring basis unless cancelled by the user before the end of the billing period. The agreement does not specify within this clause the advance notice Leonardo AI will provide before renewal charges, or the applicable refund policy for cancelled or terminated subscriptions.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 230 platforms. See the full comparison.

Is ConductAtlas affiliated with Leonardo AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Leonardo AI.