What can I do about this clause?

{'method': 'IN_APP', 'recipient': 'https://app.leonardo.ai/', 'difficulty': 'EASY', 'action_type': 'EXPORT_DATA', 'instructions': 'Regularly export and download your generated content from your Leonardo.Ai account to protect against loss of access due to account suspension or termination.', 'deadline_days': None, 'deadline_hours': None}

Which regulatory agencies enforce this type of clause?

{'agency': 'FTC', 'reason': 'The FTC has authority over unfair practices including account termination terms that may operate in a deceptive or unconscionable manner against consumers.', 'complaint_url': 'https://reportfraud.ftc.gov/'}

What is the severity of this clause?

ConductAtlas classifies this Account Suspension and Termination clause as medium severity. Severity reflects the magnitude of rights affected, the breadth of users impacted, and the degree of discretion the platform retains.

Do other platforms have similar clauses?

Yes. ConductAtlas has identified similar Account Suspension and Termination clauses across approximately 53 other tracked platforms. You can compare how platforms differ on this clause type in the cross-platform comparison view.

Account Suspension and Termination — Leonardo AI

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What it is

Leonardo.Ai can suspend or close your account, potentially without warning. If this happens, you lose access to the platform and any content stored there.

Consumer impact (what this means for users)

Leonardo.Ai retains unilateral rights to suspend or terminate user accounts, which could result in users losing access to all stored AI-generated content and their entire creative history on the platform without guaranteed advance notice or an appeal process described in the ToS.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.

Export Your Data

Regularly export and download your generated content from your Leonardo.Ai account to protect against loss of access due to account suspension or termination.

Cross-platform context

See how other platforms handle Account Suspension and Termination and similar clauses.

Compare across platforms →

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Why it matters (compliance & risk perspective)

Account suspension or termination means immediate loss of access to all your generated content and platform history — there is no guaranteed notice period before this can happen.

View original clause language

clause 14 (Suspension and Termination) which sets out our rights to suspend or terminate your account and the consequences of termination.

Institutional analysis (Compliance & legal intelligence)

REGULATORY FRAMEWORK: Account termination clauses in consumer contracts are subject to ACL unfair contract terms provisions (Competition and Consumer Act 2010, Sch 2, ss 23-28); EU Unfair Contract Terms Directive 93/13/EEC; and UK Consumer Rights Act 2015 s.62. The Digital Services Act (EU, Regulation 2022/2065) Art. 17 requires online platforms to provide statement of reasons for content/account restrictions and an internal complaint mechanism.

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Applicable agencies

FTC

The FTC has authority over unfair practices including account termination terms that may operate in a deceptive or unconscionable manner against consumers.
File a complaint →

Provision details

Document information

Document

Leonardo AI Terms of Service

Entity

Leonardo AI

Document last updated

April 29, 2026

Tracking information

First tracked

April 30, 2026

Last verified

April 30, 2026

Record ID

CA-P-004013

Document ID

CA-D-00481

Evidence Provenance

Source URL

https://leonardo.ai/terms-of-service

Wayback Machine

View archived versions →

SHA-256

2b4aa28838367e79528ed78e97a4197f20323f4b1ee325e30bd51e177fe19498

Verified

✓ Snapshot stored ✓ Change verified

How to Cite

ConductAtlas Policy Archive
Entity: Leonardo AI | Document: Leonardo AI Terms of Service | Record: CA-P-004013
Captured: 2026-04-30 05:15:55 UTC | SHA-256: 2b4aa28838367e79…
URL: https://conductatlas.com/platform/leonardo-ai/leonardo-ai-terms-of-service/account-suspension-and-termination/
Accessed: May 2, 2026

Classification

Severity

Medium

Account Suspension and Termination