Provision record
LangChain · LangChain Privacy Policy · View original document ↗

Customer Agreement Governs Processor Data

High severity High confidence Explicit document language Common · 298 of 352 platforms

Key Facts · in the document’s own words

Does LangChain's Privacy Policy apply to personal information that LangChain processes on behalf of its customers as a service provider?
“If you are a customer of LangChain, this Privacy Policy does not apply to personal information that we process on your behalf (if any) as your service provider. Such personal information shall instead be governed by the terms and conditions of the separate customer agreement...”
Version CA-V-002499, captured May 12, 2026 · live source ↗
Our reading, not the document’s words
LangChain's Privacy Policy does not apply to personal information that LangChain processes on behalf of its customers as a service provider; such data is instead governed by the separate customer agreement.
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This analysis describes what LangChain's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Customers relying on this Privacy Policy for protection of data LangChain processes on their behalf are not covered; their rights and obligations are set exclusively by the customer agreement.

Consumer impact (what this means for users)

If you are a LangChain customer, this Privacy Policy does not protect personal information LangChain handles on your behalf; your customer agreement governs that data.

How other platforms handle this

Pinterest Medium

In all other cases, these Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by us without restriction. Any attempted transfer or assignment in violation hereof shall be null and void.

Stripe Medium

If we rely on certain legal bases (such as "legal obligation" or "contractual necessity") and you do not provide us with your Personal Data, we may not be able to lawfully provide you services.

Twitch Medium

Upon termination of these Terms of Service, any provision which, by its nature or express terms should survive, will survive such termination or expiration, including, but not limited to, Sections 7-10, and 14-20.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you are a customer of LangChain, this Privacy Policy does not apply to personal information that we process on your behalf (if any) as your service provider. Such personal information shall instead be governed by the terms and conditions of the separate customer agreement...

Excerpt from LangChain's Privacy Policy

Provision details

Document information
Document
LangChain Privacy Policy
Entity
LangChain
Date stated by the document
April 28, 2024
As printed in LangChain’s text (version CA-V-002499), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 12, 2026
Text quoted from version
CA-V-002499, captured May 12, 2026
Record ID
CA-P-065839
Document ID
CA-D-000805
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-002499)
2c4db7c0a6e9dce175ee88ffc3a1a43044bc4fcde2bb29e2925e9a8b3bfd51d8
Analysis generated
May 12, 2026 15:51 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-002499 (checked Oct. 5, 2026)
Citation Record
Entity: LangChain
Document: LangChain Privacy Policy
Record ID: CA-P-065839
Version: CA-V-002499
Captured: 2026-05-12 06:04:01 UTC
SHA-256: 2c4db7c0a6e9dce1…
URL: https://conductatlas.com/platform/langchain/langchain-privacy-policy/provision/CA-P-065839/customer-agreement-governs-processor-data/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does LangChain's Customer Agreement Governs Processor Data clause do?

Customers relying on this Privacy Policy for protection of data LangChain processes on their behalf are not covered; their rights and obligations are set exclusively by the customer agreement.

How does this clause affect you?

If you are a LangChain customer, this Privacy Policy does not protect personal information LangChain handles on your behalf; your customer agreement governs that data.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 298 platforms. See the full comparison.

Is ConductAtlas affiliated with LangChain?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by LangChain.