Any prepaid credits you buy for Kling AI's video or image generation services expire at a set date and any unused balance is permanently forfeited with no refund or rollover.
This analysis describes what Kling AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
If you purchase a large credit package and do not use it fully before expiration, you lose the remaining balance with no recourse under the stated terms.
This provision creates direct financial risk for users who prepurchase resource packages, particularly business users buying in bulk, as unused credits are cleared upon expiration and the terms explicitly state they do not carry over.
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If you do not timely cancel your subscription, your subscription will be renewed at the full price as indicated when the purchase was made, without any additional action by you, and you authorize us to charge your payment method for these amounts.
You also authorize us to retry any failed authorizations. We may use data provided to us by our partners to determine when to schedule such retries.
Any renewal of your AC WhatsApp Service subscription or your WhatsApp Credit Subscription will be at the then current prices listed on, or otherwise accessible via, the ActiveCampaign Pricing page without applying any prior discount.
"Unused resource package balance does not carry over and will be cleared upon expiration.Excerpt from Kling AI's Terms of Service
REGULATORY LANDSCAPE: Non-refundable prepaid credit policies may implicate state consumer protection laws in the US, including California's gift card laws and general unfair business practices statutes, though AI credit packages may not be classified as …
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
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If you purchase a large credit package and do not use it fully before expiration, you lose the remaining balance with no recourse under the stated terms.
This provision creates direct financial risk for users who prepurchase resource packages, particularly business users buying in bulk, as unused credits are cleared upon expiration and the terms explicitly state they do not carry over.
ConductAtlas has identified this type of provision across 231 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Kling AI.