Klarna · Klarna Privacy Policy

Legitimate Interests as Legal Basis

Medium severity
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Why it matters

When Klarna relies on legitimate interests rather than your consent, you cannot simply withdraw consent to stop processing — you must instead object to the processing, which places the burden on you.

Consumer impact

Klarna collects extensive personal data including financial information, purchase history, and behavioural data, and shares it with a broad range of third parties including merchants, credit reference agencies, and advertising partners. This means your shopping habits and financial profile may be used for credit decisions and targeted advertising beyond what you might expect from a payment service. You can review and exercise your data rights — including access, deletion, and portability — by logging into your Klarna account and visiting the privacy settings section.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Within 30 days
    Contact Klarna's privacy team by email to formally object to processing based on legitimate interests, specifying which processing activities you are objecting to. Klarna must respond and cease processing unless they can demonstrate compelling legitimate grounds.

Applicable agencies

  • FTC
    The FTC has authority to act against unfair or deceptive data processing practices where consumers are not adequately informed of the legal basis for data use.
    File a complaint →

Provision details

Document information
Document
Klarna Privacy Policy
Entity
Klarna
Document last updated
March 24, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-000923
Document ID
CA-D-00166
Evidence Provenance
Source URL
Wayback Machine
SHA-256
48e8004ac79142a0bae99c30c897a39c3c8005f77fbf1fffb73eaa6d3819e896
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Klarna | Document: Klarna Privacy Policy | Record: CA-P-000923
Captured: 2026-03-20 10:49:11 UTC | SHA-256: 48e8004ac79142a0…
URL: https://conductatlas.com/platform/klarna/klarna-privacy-policy/legitimate-interests-as-legal-basis/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

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