These rights give you meaningful control over your personal information and allow you to limit how long and for what purpose Klarna holds your data.
Consumer impact
Klarna collects extensive personal data including financial information, purchase history, and behavioural data, and shares it with a broad range of third parties including merchants, credit reference agencies, and advertising partners. This means your shopping habits and financial profile may be used for credit decisions and targeted advertising beyond what you might expect from a payment service. You can review and exercise your data rights — including access, deletion, and portability — by logging into your Klarna account and visiting the privacy settings section.
What you can do
⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
Export Your Data
Log into your Klarna account and navigate to the privacy settings section to submit a data access or portability request. Alternatively, contact Klarna's privacy team directly to exercise your rights.
Delete Your Data
Log into your Klarna account, go to privacy or account settings, and submit a data deletion request. Note that some data may be retained for legal compliance reasons even after your request.
Applicable agencies
FTC
The FTC can act where companies fail to honour consumer data rights or make misleading representations about their data rights processes.