Klarna · Klarna Privacy Policy

Data Retention Policy

Medium severity
Share 𝕏 Share in Share

Why it matters

Long retention periods mean your financial and personal data remains in Klarna's systems long after you have stopped using the service, increasing the risk of data exposure over time.

Consumer impact

Klarna collects extensive personal data including financial information, purchase history, and behavioural data, and shares it with a broad range of third parties including merchants, credit reference agencies, and advertising partners. This means your shopping habits and financial profile may be used for credit decisions and targeted advertising beyond what you might expect from a payment service. You can review and exercise your data rights β€” including access, deletion, and portability β€” by logging into your Klarna account and visiting the privacy settings section.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Contact Klarna's privacy team to request clarification on the specific retention periods that apply to your data and to confirm which categories of data can be deleted immediately versus those retained for legal compliance.

Applicable agencies

  • FTC
    The FTC oversees data retention practices and can act against companies that retain consumer data beyond what is reasonably necessary.
    File a complaint →

Provision details

Document information
Document
Klarna Privacy Policy
Entity
Klarna
Document last updated
March 24, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-000927
Document ID
CA-D-00166
Evidence Provenance
Source URL
Wayback Machine
SHA-256
48e8004ac79142a0bae99c30c897a39c3c8005f77fbf1fffb73eaa6d3819e896
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Klarna | Document: Klarna Privacy Policy | Record: CA-P-000927
Captured: 2026-03-20 10:49:11 UTC | SHA-256: 48e8004ac79142a0…
URL: https://conductatlas.com/platform/klarna/klarna-privacy-policy/data-retention-policy/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

Other provisions in this document