Provision record
Kick · Kick Terms of Service · View original document ↗

Mandatory Individual Arbitration with Retroactive Application

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Document Record

What it is

The Terms require most non-Australian users to resolve all disputes with Kick through individual binding arbitration, waiving the right to jury trial and class action participation, including for claims that arose before the user agreed to these Terms. An opt-out mechanism is available under Section 11.4.

This analysis describes what Kick's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause requires individual arbitration for all disputes and asserts retroactive application to pre-agreement claims, which may face enforceability scrutiny under unconscionability doctrine and consumer protection statutes in multiple jurisdictions. The class action waiver limits users' ability to aggregate claims in collective proceedings, which is a procedurally significant restriction on dispute resolution pathways.

Interpretive note: Enforceability of the retroactive application scope and class action waiver varies significantly by jurisdiction; EU, UK, and Australian frameworks may render these provisions unenforceable for users in those regions.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this clause, users who do not opt out are required to resolve disputes with Kick through individual arbitration rather than court proceedings, and cannot participate in class, collective, or representative actions. The agreement states this applies to claims that arose before the user agreed to the Terms, though enforceability of this retroactive scope may vary by jurisdiction.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Within 30 days
    Follow the instructions in Section 11.4 of Kick's Terms of Service to submit an arbitration opt-out notice. The opt-out must be submitted within the timeframe specified in Section 11.4. Review Section 11.4 directly in the full Terms document for the specific method, recipient, and deadline.

Cross-platform context

See how other platforms handle Mandatory Individual Arbitration with Retroactive Application and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
THESE TERMS CONTAIN A MANDATORY INDIVIDUAL ARBITRATION PROVISION IN SECTION 11.3 AND CLASS ACTION/JURY TRIAL WAIVER PROVISION IN SECTION 11.7 THAT REQUIRE, UNLESS YOU ARE AN AUSTRALIAN USER OR YOU OPT OUT PURSUANT TO THE INSTRUCTIONS IN SECTION 11.4, THE EXCLUSIVE USE OF FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES BETWEEN YOU AND US, INCLUDING ANY CLAIMS THAT AROSE OR WERE ASSERTED BEFORE YOU AGREED TO THESE TERMS. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU EXPRESSLY WAIVE YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL ON YOUR CLAIMS, AND UNLESS YOU ARE AN AUSTRALIAN USER, YOUR RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, PRIVATE ATTORNEY GENERAL OR REPRESENTATIVE ACTION OR PROCEEDING.

Excerpt from Kick's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

Insight

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Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Provision details

Document information
Document
Kick Terms of Service
Entity
Kick
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
July 9, 2026
Record ID
CA-P-014752
Document ID
CA-D-00727
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
4501323270b54360f46d7370ea98e90c7908dd3d2fa174606525d0e94c295846
Analysis generated
May 8, 2026 12:58 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Kick
Document: Kick Terms of Service
Record ID: CA-P-014752
Captured: 2026-05-08 12:58:27 UTC
SHA-256: 4501323270b54360…
URL: https://conductatlas.com/platform/kick/kick-terms-of-service/provision/CA-P-014752/mandatory-individual-arbitration-with-retroactive-application/
Accessed: Aug. 11, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Kick's Mandatory Individual Arbitration with Retroactive Application clause do?

This clause requires individual arbitration for all disputes and asserts retroactive application to pre-agreement claims, which may face enforceability scrutiny under unconscionability doctrine and consumer protection statutes in multiple jurisdictions. The class action waiver limits users' ability to aggregate claims in collective proceedings, which is a procedurally significant restriction on dispute resolution pathways.

How does this clause affect you?

Under this clause, users who do not opt out are required to resolve disputes with Kick through individual arbitration rather than court proceedings, and cannot participate in class, collective, or representative actions. The agreement states this applies to claims that arose before the user agreed to the Terms, though enforceability of this retroactive scope may vary by jurisdiction.

Is ConductAtlas affiliated with Kick?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Kick.