The Terms of Service prohibit a range of uses of the Pi service including biometric categorization to infer protected characteristics, mass public surveillance, emotional recognition in workplace and educational settings, social scoring, and criminal profiling. These prohibitions are stated to apply to users of the service, not to Inflection AI's own processing.
This analysis describes what Inflection AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
These prohibitions reflect restrictions consistent with EU AI Act prohibited practices and high-risk AI system provisions, applied as user-facing acceptable use constraints. Violations of acceptable use terms are stated as grounds for enforcement action under the Terms of Service.
The updated policy establishes broader data collection practices than previously disclosed. The terms now explicitly state the company collects voice and audio inputs alongside text, whereas prior language specified only text and other materials. Additionally, the policy now discloses collection of precise geolocation information with user consent and authorization to access contacts, emails, calendars, and documents from third-party platforms. You can stop collection of precise location information at any time through the Your Choices section.
View change record →Under this clause, users are contractually prohibited from using Pi for biometric categorization, mass surveillance, workplace or educational emotional recognition, social scoring, and criminal profiling. Account enforcement or suspension may result from violations of these acceptable use terms as stated in the Terms of Service.
Cross-platform context
See how other platforms handle Acceptable Use Prohibitions Including EU AI Act-Aligned Restrictions and similar clauses.
Compare across platforms →"Biometric Categorization: You may not use or attempt to use our Services to categorize people based on their biometric data to infer their race, political opinions, trade union membership, religious or philosophical beliefs, sex life or sexual orientation. Surveillance or Facial Recognition: You may not use or attempt to use our Services to carry out mass public surveillance. Emotional recognition: You may not use or attempt to use our Services to infer people's emotions in the workplace or in educational settings except for medical or safety reasons. Social scoring: You may not use or attempt to use our Services for the purposes of evaluating or classifying the social behaviors of people to give them a social score or rating. Criminal Profiling: You may not use or attempt to use our Services for the purpose of profiling persons in order to assess or predict the risk of a person committing a criminal offence.Excerpt from Inflection AI's Privacy Policy
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These prohibitions reflect restrictions consistent with EU AI Act prohibited practices and high-risk AI system provisions, applied as user-facing acceptable use constraints. Violations of acceptable use terms are stated as grounds for enforcement action under the Terms of Service.
Under this clause, users are contractually prohibited from using Pi for biometric categorization, mass surveillance, workplace or educational emotional recognition, social scoring, and criminal profiling. Account enforcement or suspension may result from violations of these acceptable use terms as stated in the Terms of Service.
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